Print the value of index0
  • Report:  #721196

Complaint Review: Motime

Motime Ringtone scam -- you click on it, don't get a download and get charaged 9.99 a month, Internet

  • Reported By:
    Lisa — Boulder Colorado United States of America
  • Submitted:
    Sat, April 23, 2011
  • Updated:
    Sat, April 23, 2011
  • Motime
    Internet
    United States of America
  • Phone:
  • Category:

I was looking on line for the lyrics to "Slippery People" by the Talking Heads and this site popped up to download it as a ring-tone.  I clicked on it, clicked download, but my blackberry didn't have enought charge to stay on so I didn't get the text with the code to enter.  I tried again this morning, went through the paces and tried to download the one ringtone I wanted and I got the message that it was too large.  I called customer support and they said, essentially, yes, it's too large.  So I said OK, that's the only ring tone I wanted so I want to make sure I'm not signed up for a monthly subscription.  She said that's fine, but you will be billed $9.99.  I asked why, since I was signed up for about 90 seconds, the one thing I wanted they couldn't deliver, and got the same platitudes.  I said I would refuse to pay it and would file a complaint and asked to speak to a manager.  She then said they'd send me a check in two weeks but the $9.99 was going to show up on my bill.  Ludicrous!

Respond to this Report!