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  • Report:  #1244488

Complaint Review: MOTO PART HUB

MOTO PART HUB CYCLEPLITY SCAM WEBSITE - DO NOT ORDER FROM MOTO PART HUB AKA CYCLEPLITY Northbrook Nationwide

  • Reported By:
    JC Will — Studio City California USA
  • Submitted:
    Mon, July 27, 2015
  • Updated:
    Mon, July 27, 2015

Their website is set up so it doesn't appear that when you order  - the order actually is completed - so you try to order again and again -- ultimately creating Duplicate orders charged to your card without your knowledge.  It's only when you receive an email confirmation shortly thereafter do you learn the order was processed.

When I sent an email within an hour of the initial order to their customer service Dept, as well as a follow up phone call to them to cancel the orders,  they gave me the run around and their automated system sent 5 orders out and charged my card for all of them -- it's been a huge hassle REFUSING their "automated" shipments and they can care less and do nothing about their screwed up e-commerce site.

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