Complaint Review: Motoped

I and my friend orderd 5 bikes from this company back in November in 2015. They said it would take a month or two to make them. It's been 9 months since we placed this order and paid everything upfront. 

Everytime I called, eamiled them about this order, they kept saying they are ready to ship. I told them that I am ready to pay for the shipping but haven't received a shipping quote yet which they also promised to send to me couple months ago. 

We paid $12,350 upfront because they said they could rush the order for us. They are just avoiding to ship the bikes to us by saying they are ready but I can't even send a proof of those bikes when I asked pictures of them.