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  • Report:  #816049

Complaint Review: Motor Car Concepts

Motor Car Concepts motorcarconcepts, motor car concepts scam, Motor Car Concepts Fraud, car dealer orlando, orlando car dealerships, used car orlando, florida used cars, Orlando, Internet

  • Reported By:
    IWasRippedOff — Florida United States of America
  • Submitted:
    Sat, December 31, 2011
  • Updated:
    Sat, December 31, 2011

This company only sells cars that have been through very  serious accidents and deliberately lies to their customers regarding the vehicle history. They refuse to provide Car Fax reports because of this. They
promise you a certain payment per month and report to their finance company that you agreed to pay more than double what was promised.

They tell you when you purchase the car that you have a 3 month, 3000 mile warranty, but if something goes wrong on the vehicle they inform you that the warranty was only a 30 day warranty and they are no longer held responsible. The staff is extremely rude and disrespectful. They have a great attitude when you are interested in purchasing a car, but once you find out that you have been ripped off, their attitude changes and they refuse to talk to you. They lie to you to get you to drive up to their lot and once you enter the building they will send 3-4 people out to your car to go through it and install GPS tracking without
your permission. or knowledge of their plan to literally break into your car.

 I am paying 21,000.00 for a vehicle that originally wasn't to go over 15K. In less than TWO months, the check engine light is on, the emergency brake doesn't work, the transmission slips, doesn't shift correctly into 2nd gear, HALF THE CAR IS PAINTED BROWN ON A BLACK CAR but yet it hasn't been in an accident. I
think they purposely do not turn the lights on in the lot to prevent you from noticing flaws, but once you take the keys, you're in for a very stressful 3 years. They tell you that after 6 months of current payments, you can trade your vehicle in for a newer one, but forget to inform you that they are TAKING your car and you eat all of the previous payments you put in and you are forced to make another down payment to even be considered for another vehicle.
 
This is absolutely the worst car dealership I have ever gone through and I have owned 12 vehicles within the past 10 years. I was approved from the Mercedes dealership right up the street from this company, but for some reason I trusted the staff when I met them and fell into their scam. This is not a company that you want to get involved with and they have done this very exact thing to all of their customers. Do your research before considering this company. I wouldn't consider this company again even if I was desperate
and walking my kids to school 20 miles each day.

2 Updates & Rebuttals


coast

USA

Another hysterical report

#3Consumer Comment

Sat, December 31, 2011

"report to their finance company that you agreed to pay more than double what was promised"

Fortunately you have your copy of the signed agreement that proves the correct amount.

"you have a 3 month, 3000 mile warranty"

That's also in your copy of the signed agreement.

"I am paying 21,000.00 for a vehicle that originally wasn't to go over 15K"

Again, refer to your copy of the signed agreement.

"HALF THE CAR IS PAINTED BROWN ON A BLACK CAR but yet it hasn't been in an accident"

Somehow you missed that at the time of purchase?

"they purposely do not turn the lights on in the lot to prevent you from noticing flaws"

Wait for daylight. It tends to appear every morning.

"you can trade your vehicle in for a newer one, but forget to inform you that they are TAKING your car and you eat all of the previous payments"

Yes, that is what is known as a trade-in. Did you think that they give you back the money you put into the car? The trade-in has a current value that is applied to the new purchase.


Jim

Orlando,
Florida,
USA

Yes, You Are So-o-o Helpless!

#3Consumer Comment

Sat, December 31, 2011

Did you even bother to look the car over BEFORE you signed any paperwork?  Did you even bother to READ the contract BEFORE you signed it and if it wasn't what you were told then you don't sign it?  The installation of a GPS unit is not illegal, immoral or unethical. 

If your credit worthiness is so great than why didn't you buy at the other dealership?

Incredible!

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