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  • Report:  #955353

Complaint Review: Motor Vehicle Solutions

Motor Vehicle Solutions i paid for a warranty on my vehicle and when it broke down they refused to fix it. St Peters, Missouri

  • Reported By:
    Brenda White — Boonsboro Maryland United States of America
  • Submitted:
    Mon, October 15, 2012
  • Updated:
    Mon, November 18, 2013
  • Motor Vehicle Solutions
    4800 Mexico Rd Suite 201
    St Peters, Missouri
    United States of America
  • Phone:
    866-225-9177
  • Category:

I paid this company for a extended warranty on my vehicle but when it broke down they refused to fix it. 

2 Updates & Rebuttals


Motor Vehicle Solutions

St. Peters,
Missouri,

Coverage Information

#3UPDATE Employee ..inside information

Mon, November 18, 2013

 We are the selling agent of the policy we don't approve or deny any claims this is done through the administrator of you policy, and it would not have been covered either due to a pre existing condition, non-covered components or due to lack of required maintenenace done as the manafacturer requires, or possibly due to normal wear and tear. Ths coverage works and it's proven time and time again we only use the top administrators in the business and they do coverclaims that should be covered that don't fall under the other categories I mentioned above.


Motor Vehicle Solutions

St. Peters,
Missouri,
United States of America

ADMINISTRATION MANAGER

#3UPDATE Employee

Mon, January 07, 2013

This customer was cancelled and refunded as they requested on 10-15-2012 and the reason the claims was denied is the consumer DID NOT follow the manafacture's REQUIRED maintenance for the vehicle listed in the policy.

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