Complaint Review: motorcycle rider education

Let me first start off with the owner; arrogant, not a people person AT ALL and all he cares about is making sure he is covered liability-wise. He should stick to owning the business and NOT being out on the course as a teacher. When he tries to help you it's more telling you to do it a different way without you really understanding what on earth he is talking about.

I was paired on a bike that was a HORRIBLE fit for me from the beginning, it was physically painful to even sit on the bike. When I notified them that I could not sit properly on the bike because it didn't fit me they dismissed me and told me to scoot up more, etc. The entire class was even commenting that their bikes were a bad fit for them as well. A 6'4 man should NOT be on a small bike where every time he turns his feet hit the floor.

You're sitting out in the hot sun for over 4 hours on a bike, so if you have any physical limitations you are just out of luck. There will be absolutely no way you will be able to pass.

The classroom portion was as to be expected, boring and slow but even if you pay attention and take notes there will be questions on the test that they didn't even cover! The first instructor told us to do one thing in a situation, then during the last classroom instruction we were told by a different instructor that that was NOT the appropriate move and not to do that. So then we were left to decide which instructor wE thought was more credible to listen to. Talk about confusing.

During the second day, the first hour of course training a person walked out and refused to come back.
If you don't pass they tell you that you can come back within 30 days IF there is an open spot. If you read previous reviews before they re-vamped there was NEVER an open spot, ever! The other option is to pay a partial fee and they will "cover" the rest. Not sure how that one works.

The ONLY reason I am giving them 2 stars is because they do have a FEW really great instructors. Blade and chris actually try to help you, they coach you. If you need extra help they will give you constructive criticism that you will actually understand.

I seriously hope if you are considering this company, to look at ALL of the other options available.