Complaint Review: MOTORLAND SPORTS

COMPLAINT INFORMATION:

Sold defective product and did not repair unit correctly after complaint -

On July 23rd, 2004 I purchased a Turbo 49cc motor scooter (Red Color First). I payed for it in full on July 29th, 2004. All it did was smoked and burned. With a policy of no refund and no signs posted in store. They gave another scooter (Silver Color) which was also defective. I got a flat tire in less than a week, and the seat was also broken. They fixed the flat by putting a defective tire and another broken seat and charged me $95.00. I asked them to give me the replacement parts and they refused. In 2 days the seat and the tire was broke again. They blamed me for the problems. I need help, there is something wrong with their business tactics. I have all recipts and dates.
Thank You!

Complaint Type: Selling Practices
Complaint Type2: Repair Issues
Date this complaint was filed with the Bureau: 08/18/2004

Date problem first occurred: 07/29/2002
Dates contacted Company: 07/30/2004, 08/02/2004, 08/10/2004
To Whom: Sales Representative unknown

Product/Service involved: Turbo 49cc Scooter
Date Purchased: 07/29/2004

Model Name or Number: 49cc
Contract, Acct or Policy#:
Order Number:
Name of Salesperson: Unknown

Purchase Price: 375.00
Payment Made: Yes
Amount in Dispute: 401.25

Method of Payment: Cash

Desired Settlement: Replacement
Desired Outcome: Repair correctly or replace scooter. And If not I want a
refund.

Warren
Philadelphia, Pennsylvania
U.S.A.