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  • Report:  #1482957

Complaint Review: MOXINGLONG

MOXINGLONG Sent an unauthorized Gucci Scarf in the mail to me. GuangChouShi GUANGDON YUNCHENGXIROAD BAIYLIN DISTRICT

  • Reported By:
    Reina Michelle — Aptos CA United States
  • Submitted:
    Sun, August 04, 2019
  • Updated:
    Sun, August 25, 2019

August 3, 2019 I received a package in the mail that included a Gucci Scarf and said that they were charging my credit card 3850.00 Hong Kong Dollars. I never ordered the scarf nor have heard of this company.

Recently I had business with a Asian retailer company Redred Big discount when I purchased Toddler shoes that were delived as expected. I am wondering if someone at that company used my credit card information and is involved with the fraud.

EDred Big discount





3 Updates & Rebuttals


Attia

RIYADH,
Ar Riyāḑ,
Saudi Arabia

Received Gucci Sunglasses that was never ordered

#4Consumer Comment

Sun, August 25, 2019

August 16, 2019, I've also received a package that included A fake Gucci Sunglasses that has never been ordered. Its cost was US $15 and was shipped from Moxinglong GH-YC GH-YC-NO.66 Huayuan St. YunchengxiRoad Baiyun District. Recently, one month before, I've purchased from a fraud site: kpbagshop.club that apeared to be in UK as the shop of the kipling brand and nothing was received and never received order.

The message received was as below:

You have transferred 355.86 SAR to kpbagshop.club.





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The order details are as follows:
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Order No.: 158540202

Seller website: kpbagshop.club

 

Payment Date&Time: 2019-07-26 01:08:26.0

Amount: 355.86 SAR

Payment No.: PS1907260108257891

 

Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.

 

Please note "TUOHENGDA CO CHN" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.

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Should you need any further assistance, please don't hesitate to contact our Customer Services department at cs@servicecentervip  .com with the transaction details listed above.

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If you have any question, please don't hesitate to contact us!


Reina

Aptos,
California,
United States

Unauthorized Scarf

#4Author of original report

Thu, August 08, 2019

I called my bank and was told that until a charge appears on my credit card there is nothing that can be done. I also asked if I should return the scarf and the representative said that she thought that it was a good idea.

I have sent it back to the address on the statement with a note saying that I did not authorize the scarf to be purchased and all charges needed to be returned to me. I hope that it will not be a bogus address and then sent back to me.


Claire

Leeds,
England / Leeds,
United Kingdom

Also same

#4Consumer Comment

Wed, August 07, 2019

I have received a scarf too today exactly the same papers. Full name address and mobile number. Have you taken any further action?

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