Complaint Review: Moyles Store Tent

Moyles Store are advertising on Facebook and via a website a range of tents and accesories.  I ordered a 3-4 person hydraulically operated tent.  Some time later I recieved a cheap crappy little tent that is designed for kids to play in. It is not even big enough to lay down in.

They have now moved operations to a new website in order to rip other people off.

I contacted PayPal to request a refund because "Moyles Stores" wouldn't respond to the email supplied.  PayPal have insisted that I package the $5 tent up and send it back to China via recorded mail at my expense. The outlay was US$70 and the cost of returning the tent is probably going to be US$20. Chances are they will not acknoledge reciept of the tent in China, if indeed the supplied address is even accurate. 

When are Facebook going to be to account for allowing scammers to openly advertise on their platform?  I commented on Facebook and I was then blocked and my comments removed. PayPal also have a duty of care in these matters.  By requiring me to return the goods sent by these scammers they are helping them to perpetuate their crimes.

The labelling on the packaging claims it is a 3-4 person hydraulic tent and states the weight to be 0.9Kg.  The website states the tent is 4.3Kg. This is a total scam and Facebook as well as PayPal have a responsibility to protect consumers by vetting advertisers on their site and processing payments after many complaints have been recieved.

I mange an IT business so I'm well aware of scams from clients experiences and through background checks before buying online.  This one got past me.