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  • Report:  #868619

Complaint Review: MP Auto Trading Orlando Florida

MP Auto Trading Orlando, Florida SCAM Fake car bad business practice stole my money refused to make good on situation! Orlando, Florida

  • Reported By:
    Diane — Orlando Florida United States of America
  • Submitted:
    Sat, April 14, 2012
  • Updated:
    Wed, May 02, 2012
  • MP Auto Trading Orlando, Florida
    1477 W. Landstreet Road
    Orlando, Florida
    United States of America
  • Phone:
    321-299-9004
  • Category:

I am going to write here what I wrote to Better Business Bureau.

I bought a Dodge Neon 2000 in early February, gave them 2100 cash from my bank account/debit card, then took a small pay loan to pay for dealer's fees.  The car was originally 2400. 

When I drove the car home, I found it was unsafe.  No airbag, no horn, inside of the door on the passenger side front fell off, no locks, extremely bad body.  When I was at the lot the battery was dead. They said they would fix it. 

This is what happened:  I got home and my son tried to lock the front seat door.  There are no locks that work on the front door on the right!  He opened the door and the whole inside of the door fell off!  We got back to the car, and I found no horn when I unlocked his door from the outside (only way to lock door).  I looked and found no horn!  The driver's wheel apparatus totally broken.  We came home.  I work at home and go to school at home.  The car sat for 3 days... dead battery!!!!!! 

I called AAA they replaced the battery and said the whole car looked like it was in a wreck.  To sell it!  The car has no front grill.  My son and his friend were in the back seat, no seat belts!  The kids took the seat apart and found the buckles!  The whole car is falling apart!  I am studying for the ministry and there are curse words written on the inside of the car ceiling!  My son told me (he is 11).  The paint is coming off around the car windows! Obviously it has been spray painted! 

The check engine light is on and the car says fuse.  AAA did not know what it was.  They said it is probably the electrical system as the locks don't work, no horn and the inside dome light does not work.  I am scared to take this car anywhere. 

The dealer called and said to pick up my title.  I said please mail me my plate (temporary expires on the 15th), since I can't get there (dead battery).  They said they would call me back. They never did.  The tag expired.  I refused to pay the first 2 100.00 installments on the dealer fee loan, and they never gave me a tag.  Instead they took the car.  I got very little use out of this car, which sat in the parking lot broken.

Initially there was no customer service. When I looked at the car the guy did not speak English.  I told the lady I did not want the car, but she said that they would fix it as drivable and since I took a cab and could not get back home I signed the papers and gave them the 2100.00 cash.
 
I filed with BBB.  The place after they took the car one night b/c I did not pay the first 2 100.00 installments called me and said there was a sign no refunds.  Then, I get a letter in the mail saying I owed the balance on the car, plus it would be put up for sale after the 31st of March.  Then, they'd sue me for the contract plus expenses.

I look on their website. On the 30th it was up for sale for 3400!  It is still there with my brand new battery, the cute dice decoration on the rearview mirror my son gave me. They took my 2100, want me to pay the rest.  I have no car, they are reselling it for 3400 now on top of what I paid.

BBB could not resolve the issue, b/c the vendor would do nothing. I am asking that my bank through MasterCard investigate this fraud as I got no product/no use out of the vehicle.  Also it is on the BBB website.

Cheaters, liars, and scammers.  Do NOT buy from this place.  Do NOT trust what they say.  Spread the word!

7 Updates & Rebuttals


Diane in Orlando

Orlando,
Florida,
United States of America

Yes, I believe that happened to me!

#8Author of original report

Wed, May 02, 2012

She was iffy about the mileage, as I looked at a few cars which she said had low miles but were very very high.  When she asked why I did not pick one of those, I said the miles odometer-wise were very high. She said the engine had much less, indicating to me she swapped engines, which I felt strange about... that is why I am sure this car has nothing on it which is not a salvage item.  Anyway, I am sure that the miles were way higher than on the odometer, b/c when I had the car, the odometer often did not move.  I felt this was part and parcel of other things which did not work on the car like the fake door that fell off, the missing airbag, no horn, etc.   However, they never did even give me my plate or registration until after they took the car back, I received it in the mail and have them here... so I do not even know what they reported as mileage.  There was some clause on the paperwork that had no miles b/c it said they did not have to report it over so many years old.  Who knows how old this car is... originally the sticker on the car said 2002, but the paperwork and VIN said 2000 and so did my insurance company. This is another reason I believe it is a salvage car, of many different parts.

Anyway, I am glad you got them for fraud on the DMV, but there is little I can do.  BBB gave them a B rating (bumping it up) after my complaint b/c she said they tried to work with me, but I would not work with them.  So this made their company look good while I looked bad.  This is a lie. They never tried to work with me.

The car is still for sale on their website.  My bank is investigating through mastercard what I got for the money, and if I still have it.  If the merchant cannot prove that I got something for the money and still have it, I have the refund... I still wait.

Thanks for sharing what happened to you.  I am sorry it did.  I am glad you won.  But I don't believe that I can do anything at this time with the DMV, b/c I never got the formal registration until after they took the car back and guess what my sale paperwork was in the glove compartment of the car when they took it away, b/c she told me that is where I should keep it!  (another thing I trusted and idiotically worked against me).


Ripped Off in Orlando

United States of America

Contact Florida DMV

#8Consumer Comment

Wed, May 02, 2012

I too was ripped off by MP Auto Trading. I found out when I went to trade in my vehicle that it had higher mileage than it was stating on the odometer. I filed a fraud claim with the DMV. You should do the same. I have since found out that the DMV found some fraud administratively, but in order to continue the case against them, the more people that complain, the better chance of having them shut down. I hope this helps, and hopefully you can get your money back.


MovingForward

Palm Beach Gardens,
Florida,
USA

Never have a cab drop you off at a car dealership, ....

#8Consumer Comment

Sun, April 15, 2012

If you go by cab, the salesman knows he has a "live one" and will hose you. You didn't have a chance unless you had the ability to walk away. With no vehicle, your chance of walking away was severely reduced (but not eliminated).

If you really need a vehicle at least have a friend that has the strength to say "no" come with you. 
Your friend will have a vehicle so you both can walk out if the salesman proposes a high price or bad terms or the vehicle is a piece of junk.
 
Do your research on line first so you know what the value of the vehicle is without relying on the salesman. Better yet, bring your smart phone so you can research everything the man says at the time he says it. Don't believe anything the salesman says - do your own research. Protect yourself.

If you only have $2k then you know you are getting a beater anyway, but there is as much variance in beater's as there are vehicles. It is especially important to have it inspected by a mechanic prior to your purchase - no matter where you buy the vehicle.  You stand a much better chance of getting a "better" beater if you buy cash from a private seller rather than a Buy Here Pay Here lot.

This is a lesson learned.


Jim

Orlando,
Florida,
USA

The BBB Is NOT Going To Help You!

#8Consumer Comment

Sun, April 15, 2012

I echo the comments of the others...you should have checked this car out better. Not only that, but they further DEFRAUDED you with some kind of an add-on, phoney, bogus fee. The BBB is NOT what you think it is and they could care less about you. The BBB has people making hundreds of thousands of dollars as they RUN THEIR SCAM in Orlando. The BBB is NOT part of the government, the attorney general's office, the prosecutor's office or judiciary. What the slimeballs at the Orlando BBB will now do is use your complaint as a sales lead and attempt to SHAKEDOWN this dealership by selling them a PHONEY ACCREDITATION. For a price, they will give them a phoney "A" rating and as long as the dealership continues to pay what they call "dues", they will have that PHONEY RATING while continuing to sell garbage cars with bogus add-on fees. Next time have your own mechanic check out the car in advance and never, ever place ANY importance on the BBB. The BBB is a well crafted scam. Check out BBBroundup.com or enter "bbb scam" in a search engine.


Diane in Orlando

Orlando,
Florida,
United States of America

True

#8Author of original report

Sat, April 14, 2012

Unfortunately I went alone, having had a cab drop me off.  I saw some of the things but not all.  I told them I did not want the car, and she said, have a seat, we will make it work for you... that was the beginning of a terrible situation...


Neva

oxford,
Alabama,
U.S.A.

Wait a minute

#8Consumer Comment

Sat, April 14, 2012

Did you happen to test drive the car?  Did you have the car checked out by a mechanic?  Did you happen to notice all the body damage, lack of airbags, various parts not working correctly? 

I am so sorry you got a lemon, but I did have to suggest before buying another car, getting it checked out.


Ken

Colorado,
USA

I wonder about a few things....

#8Consumer Suggestion

Sat, April 14, 2012

"When I drove the car home, I found it was unsafe.  No airbag, no horn, inside of the door on the passenger side front fell off, no locks, extremely bad body."

" My son and his friend were in the back seat, no seat belts!  The kids took the seat apart and found the buckles!  The whole car is falling apart!  I am studying for the ministry and there are curse words written on the inside of the car ceiling!"

"The paint is coming off around the car windows! Obviously it has been spray painted!   The check engine light is on and the car says fuse.  AAA did not know what it was.  They said it is probably the electrical system as the locks don't work, no horn and the inside dome light does not work."

"The car has no front grill."

How, in the world, did you miss all this on your inspection of the car at the dealers and your test drive?

Sounds like they sold you a piece of junk, but YOU aided and abetted them.  YOU ripped YOU off. I would also bet it was sold "As-Is."..right?

Sorry...next time I'll bet you'll do better.

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