Mp3 Rocket Took 68.00 out of my account and no way to contact them. I was updating for 10 dollars Ripoff Internet
They claimed I could update for 10 dollars and took 68.00 out of my account. I had a overdraft of 33.00 for 7 days in a row.
Karleen
Vassar, Michigan
U.S.A.
1 Updates & Rebuttals
Kvelasquez
Panama,Central America,
Panama
Will gladly issue a rull refund
#2UPDATE Employee
Wed, January 09, 2008
Hello Karleen, this is Kali Velasquez, Senior Customer Service Specialist with MP3 Rocket. This is the first time we have seen this complaint, so we apologize that we have not had the opportunity to address it earlier.
Please send me an email at kvelasquez@mp3rocketsupport.com with the details of your payment, including full name, email address, and date of registration, and upon locating your transaction details in our billing system, I will gladly issue a refund in full. Please also include a mailing address of where I can send payment.
Again, I apologize for the inconvenience, and wish that we could have resolved this for you sooner.