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  • Report:  #387730

Complaint Review: MP3MusicHQ

MP3MusicHQ charged my card for the amount of $45.64 and I DID NOT AUTHORIZE THAT AMOUNT. I AM VERY DISSAPOINTED I THOUGHT THAT I WAS DOWNLOADING ANOTHER WEB SITE AND IT TURNED OUT TO BE A SCAM. I WILL BE CONTACTING AN LAWYER.THIS IS VERY FRUSTRATING. London ,united kingdom

  • Reported By:
    MADISON Alabama
  • Submitted:
    Tue, November 04, 2008
  • Updated:
    Sun, September 06, 2009
  • MP3MusicHQ
    MP3MusicHQ.com
    Nationwide
    U.S.A.
  • Phone:
  • Category:

This company is a rip off and i am very dissapointed. I want my money back.We as consumers must watch out for these type of people.I can not believe this has occured.

Michael
MADISON, Alabama
U.S.A.

1 Updates & Rebuttals


Helpmedownload.com

Phils,
Asia,
Philippines

HelpMeDownload.com

#2

Sat, September 05, 2009

Hello Michael,

I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.

Kind regards,

Arvie
Customer Support Representative
Support HelpMeDownload

US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

You can also send an email to Support@HelpMeDownload.com

Our Operations is available 24/7.

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