Complaint Review: MP4Nation

I ordered an item in March 2009, requested and paid for express shipping, and it took a month to receive the item. Not acceptable, but I would be willing to let it go since it was coming from Hong Kong.

However, the item was not functional when received! So I contacted customer service and was instructed to send the item the item back at my expense for repair or replacement. I did as instructed, and here it is July 2009 and no repaired or replacement item has arrived. I contact customer service again and was basically told that I am out of luck, because they aren't responsible for items lost in the mail.

So let me get this straight, I send you money, you send me broken junk, I spend MORE money to send it back, and you "never receive it" and thus have no intention of fulfilling the order as agreed upon when I placed the order. I call that stealing, so as far as I am concerned, MP4Nation.net is a ring of thieves. BUYER BEWARE, DO NOT ORDER FROM THIS QUESTIONABLE COMPANY!!

Jeremy
Charlotte, North Carolina
U.S.A.