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  • Report:  #1368522

Complaint Review: Mpell Solutions

Mpell Solutions Mpell gift card received thru ADT not accepted by vendors Encinitas California

  • Reported By:
    Bella — SAN DIEGO California USA
  • Submitted:
    Wed, April 19, 2017
  • Updated:
    Wed, April 19, 2017
  • Mpell Solutions
    P. O. Box 230820
    Encinitas, California
    USA
  • Phone:
    800-450-1575
  • Category:

ADT Security Systems had a promotion which offered a $99 installation fee, paid upfront but then you would receive a a $100 gift card from Mpell Solutions after system installed. In order to get the $100 gift card, you had to go to a Mpell Solutions  web browner and print out the reward certificate. Page 1 of the contract is sent along with the completed reward certificate along with a $4.95 casher check or money order  The gift card was received approx 6 weeks later. In ordr to use the card it had be registered online, which I did. Guidelines, if card not used for 12 consecutive month of inactivity a $2.95 fee be assessed monthly. Relacement card fee $5.00.  After I registered the card, per the instructions, I attempted to use it for an online purchase (as instruactions indicated it could be used for ) The card would not be accepted. I tried several times, and again, online purchase would not accept the card.  So what is going to happen after 12 months since I cannot use the card, are they going to bill me the monthly fee.  Beware of this rip-off gift card.

 

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