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  • Report:  #1491087

Complaint Review: MPell Solutions

MPell Solutions ADT (home security business) had a promotion for a $100 gift cad from Mpell Solutions for a home security equipment installation. The installation was done in Mid December 2019 and Mpell has not provided the gift card to date. Carlsbad California

  • Reported By:
    Stephen — Albuquerque United States
  • Submitted:
    Thu, January 30, 2020
  • Updated:
    Sat, February 01, 2020
*REBUTTAL Owner of company: Gift card

ADT (home security business) had a promotion in November 2019 for a $100 gift cad from Mpell Solutions for a home security equipment installation. The installation was done at my home in Mid December 2019.

I followed the instructions provided by Mpell to obtain the gift card promised by ADT in the promotion. Mpell Solutions has not provided the gift card to date. 

1 Updates & Rebuttals

Andrew

United States

Gift card

#2REBUTTAL Owner of company

Sat, February 01, 2020

Hello- We are sorry to hear that you have not received the $100 gift card. We are happy to help you. Please reach out to us at alwaysthere@adt.com. Please provide us with your phone number, address, and include your post.

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