Mr. Appliance of Dayton, OH Mr. Appliance West Central Ohio They charged me for repair services but never repaired my appliance. Dayton Ohio
They charged me for repair services but never repaired my appliance. The so call tech claimed the dishwasher wasn't able to be repaired. He then claimed that GE would replace my unit free of charge although I was not under warranty. I contacted GE and they stated they never spoke with them and my unit could not be replaced free of charge. They charged me $373.63 and yet my unit is still not repaired or replaced. I have called them several times in which I have not gotten a return call and I was hung up on. I filed a police report and the manager tried to say they was not able to come back and fix my unit because the tech and I had a heated exchange, and he was concerned for his safety. Once I stated I had security cameras and no such thing occurred is when they changed their story. I have contacted BBB but the comapany is not responding to BBB so they could not do anything. The police said they could not do anything because this was a civil matter.