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  • Report:  #1529194

Complaint Review: Mr. Car Wash

Mr. Car Wash Car Wash Partners LLC Billed me three different amounts when I only have one account Tucson Arizona

  • Reported By:
    John P — Modesto California United States
  • Submitted:
    Wed, October 11, 2023
  • Updated:
    Thu, October 19, 2023

This Company has charged me for three different monthly unlimited car wash memberships, when I only purchased one. When I tried to call them, I am put on a hold que for over 30 minutes, then their system just disconnects you, so you have to start the process over again. Email them and they use an auto responder that says they will get back to you. But never do. I purchased an unlimited car wash membership for 19.99a month. In September, they charged me the 19.99, then a week later, 29.99 and then on October 11, 2023, they charged me 32.99.

1 Updates & Rebuttals


John

Modesto,
California,
United States

They solved the problem

#2Author of original report

Wed, October 18, 2023

It took awhile but the the company came through - washes are good, tons of locations, just be sure to go to the same location you originally started your unlimited memberships, or this could happen to you.

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