Complaint Review: Mr. Rooter

When I call to Mr. Rooter to order the plumbing service to install washer/dryer in my home, they sent the employee, who gave me an estimate at his first visit, and on second visit he cashed my $200 check as deposit and disappeared , after my call to Mr. Rooter they told me that he is not working there anymore, to my request to get this job done and give me $200 discount I did not get any help. Mr. Rooter representative accused me for paying $200 check to there employee who came to my home in Mr.Rooter company car and told me that this is the procedure and gave me receives and Mr. Rooter contract/retail installment form, Because of this check , even Attorney General office could not help me to get my money back or to get the job done, I'm still driving to laundromat every week.

Alex
Philadelphia, Pennsylvania
U.S.A.