Mr. Sandless Bethesda MD Its a WASTE of money Bethesda Maryland
I have 52 year old floors that lived under carpets for a long time. I started researching Mr. Sandless and was really hopeful that they could take care of my floors without the hassle of sanding, and for a lot less. My living room was in pretty bad shape and the work they did involving scraping the polyurethane off did initially make it look better. The employee kept making comments as to how proud he was and how he really didnt think it would work.
Well by the next morning all the water spots and stains started showing again. Not to mention the bedrooms and hallway were just a shiny version of what they were before. We spent $1000 and the worst part is a proper sanding and refinishing is only $1700. I have tried to email and call the company and I have yet to hear a response. They said their first priority was to make the customer happy and get a good review. Well I have a large mouth, and I will tell everyone and every sight, DO NOT USE THIS SERVICE. Unless your floors are in perfect condition.
Also, another refinishing company had told me that the solution they use damages the wood and we will have to have the floor neutrilized so that is excepts the stain. Sean, if you read this.. please return my call!
Susanne
Ellicott City, Maryland
U.S.A.
3 Updates & Rebuttals
Duane V
Glen Burnie,Maryland,
United States of America
Very pleased...
#4Consumer Comment
Thu, September 29, 2011
I was shocked when I read the negative comments about Mr. Sandless. I employed their services and have nothing but good things to say about them.
My original hardwood floors were a mess! When I renovated my home (which was built in 1968) I didn't use drop cloths to cover the original hardwood flooring because I knew I was going to carpet the entire house. I spilled and spattered paint over the entire floor and was careless with the drywall mud when finishing the walls. I screwed the floor down in dozens of places to eliminate creeks. I was sure that the floors would never be presentable.
But many years later, I decided to replace the carpet, and when I ripped it up, I decided to look into refinishing, just for the heck of it. I suspected the floors were beyond repair--they seemed to be destroyed. A friend had mentioned Mr Sandless, and said she was very pleased with the price and the results. I thought, "surely, her floors weren't ruined as mine appeared to be."
I called Mr Sandless and not only do my floors look AMAZING, but they were quick and very courteous. I highly recommend this company. I was surprised to read this bad review of them. I have nothing but good things to say about them--and believe me, I'm very particular. They even fashioned a beautiful 4 inch transition that matches my wood perfectly. They trimmed out the entire main floor of my house. It's been 3 years and I'm still very pleased with the work.
I am looking to refinish my bedroom floors now, and it seems that the Mr Sandless location I contacted before is no longer there. I found this site while searching for them. Are they out of business??? I hope not. I will continue to search for them in hopes of hiring them again.
If anyone knows whether or not they are still in business, please advise.
Susanne
Ellicott City,Maryland,
U.S.A.
THIS IS NOT TRUE
#4Author of original report
Wed, October 08, 2008
I filed this out of anger and frustration. The above story is a lie and I am trying to get it deleted from the site.
-Susanne
Susanne
Ellicott City,Maryland,
U.S.A.
UPDATE on Mr Sandless MDPLEASE READ
#4Author of original report
Thu, September 11, 2008
I wrote the first part out of frustration and haste. Mr Sandless Bethesda has called me back and is willing to negotiate a refund even though I wouldnt let them come back and try to fix the floors. They have been really understanding about this situation and very very professional. I am sorry that my floors were not good candidates for their service. If you have tired but overall good conditions. I recommend this service and Mr. Sandless bethesda specifically.