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  • Report:  #464467

Complaint Review: Mr Tail Light.com High Beam Kits.com

Mr Tail Light.com, High Beam Kits.com Sold item on internet, charged me for it, hasn't sent it, hasn't responded to emails Edison, Ohio

  • Reported By:
    Prairie du Chien Wisconsin
  • Submitted:
    Wed, June 24, 2009
  • Updated:
    Tue, June 30, 2009
  • Mr Tail Light.com, High Beam Kits.com
    3035B St. Rt 95
    Edison, Ohio
    U.S.A.
  • Phone:
    414-947-6955
  • Category:

On the 13th of June I ordered a half roll of Door molding. With shipping I paid by credit card about $40.65. The charge cleared my bank on the 17th. I received a notice via email from mrtaillight stating my order was "in processing". Today is the 24th of June and my order status still says"in processing". I have not received a response to my inquiry regarding my order.

I googled the owner of mrtaillight, and he shows up on myspace as having last logged in today. He's got time for myspace but doesn't have time to reply to an email of a customer who paid for an item, that hasn't been sent after 12 days of being paid for? Regardless of the item or price, and even considering he may have an employee that has dropped the ball in my case, and messed something up. The website accepts payments ,takes the money, and leaves the customer hanging. At least in my case. I'd really say buyer beware.

Neil
Prairie du Chien, Wisconsin
U.S.A.

1 Updates & Rebuttals


Neil

Prairie du Chien,
Wisconsin,
U.S.A.

MrTailLight.com out of Edison, Ohio is a TOTAL FRAUD website.

#2Author of original report

Tue, June 30, 2009

Still have not received my order. Had to fax in request for a refund to the company on 26th June, since they don't respond to emails about orders. Got a response FINALLY and owner of company called me "very impatient". Then the owner of the company changed a negative review I left about my order to "thanks guys" with my name still attached.
MRTAILLIGHT.COM IS A TOTAL FRAUD. BUYER BEWARE!!!!!
Have had to contact BBB as well as my Bank to get my money back.

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