Mr. Transmission At Duluth Georgia Overcharge the repair cost, refuse what promises on the phone, refuse to accept the coupon print from their their web site Duluth Georgia
On Wednesday August 3, 2009, my car (2003 Toyota Camry) had a problem with Transmission. I called this shop to tow my car to their shop. Tow is free and with transmission check $697. The second day, the manager called me said my car has big problem with transmission. They offered two options: rebuilt $2600 or installed new transmission with one year warranty $3400 or $4000 with 3 years warranty. I called my local Toyota's dealer and the dealer offered me $2800 for new transmission plus tow fee with 3 years warranty. I called Mr. transmission manager. The manager John, then talked with owner Allen. The owner called me back said there are two options: I can take my car back to dealer. He will charge me $1000 for diagnosis and assembling back. He offer me $3500 plus tax for new after-market parts (one year or $12000 warranty) and waive my previous check fee $697. On Friday, I go to shop to pick up my car. They insisted $697 fee can not be waived. The total fee is: $3500 + tax + $697. They also refuse to accept the coupon $100 listed at their web site. I stayed their for 5 hours with very rude treatment. Since I need to be out of town, , I finally pay them $3500 + plus tax (210) + several hundreds dollar cash to take my car back. They told me I got 3 years warranty with 3 free transmission fluid flush. Since my car is 6 years old and with $83000 miles, I plan to sell this car next year. They forced me to buy this warranty with cost me $542 dollars. They also treat me very rude all the time.
Chris
Cumming, Georgia
U.S.A.