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  • Report:  #22406

Complaint Review: girls gone wild mravideo.com

mravideo.com girls gone wild ripoff victimized many consumers deceptive company SYLMAR California


FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

  • Reported By:
    detroit mi
  • Submitted:
    Mon, June 10, 2002
  • Updated:
    Mon, July 05, 2004
  • girls gone wild mravideo.com
    P.O.BOX 9231
    SYLMAR, California
    U.S.A.
  • Phone:
  • Category:

ALL I WANTED WAS WHAT I ORDERED AND NO MORE THAN THAT.

I KEEP RECEIVING DVD'S THAT I DON'T WANT AND BEING CHARGED FOR THEM.

WHEN I REJECT THE 0RDER AND RETURN TO SENDER, I NEVER RECEIVE ANY CONFORMATION OF THE ACCOUNT BEING CANCELLED AND/OR OF A REFUND OF THE VIDEO'S I SENT BACK.

WHEN I CALLED THE PHONE ORDER NUMBER FOR THE PRODUCT THEY'RE UNIMFORMED OF WHO AND WHERE I CAN CONTACT SOMEONE TO HAVE THESE PEOPLE STOP SENDING VIDEO'S AND TAPPING INTO MY ACCOUNT.

THIS IS DEFINETLY A SCAM ANY TIME YOU CAN'T CANCEL SOMETHING AND THE COMPANY HAS ACCESS TO MY FUNDS.

I REALLY NEED HELP ON THE MATTER IF SOMEONE CAN HELP, THIS IS A VERY BAD EXPERIENCE FOR A FIRST TIME ONLINE PURCHASE.

IF SOMEONE COULD ADDITIONAL EMAIL ADDRESS'S TO PLACE OR A NEEDED PHONE NUMBER I WOULD APPRECIATE IT.

ALDO
DETROIT, Michigan

8 Updates & Rebuttals


Greg

OMaha,
Nebraska,
U.S.A.

How I resolved the problem

#9Consumer Comment

Mon, July 05, 2004

I had the same problem. I called customer service and cancelled. I had no more problems with the DVD's being sent. However, they told me also that they would not refund the shipping on the DVD I did not order.

I contested the debit charge with my bank, and invoked my right under UCC regulations to keep the DVD as an unsolicited gift. My debit card refund was confirmed and finalized, and I kept my "free" gift for the trouble.


Greg

OMaha,
Nebraska,
U.S.A.

How I resolved the problem

#9Consumer Comment

Mon, July 05, 2004

I had the same problem. I called customer service and cancelled. I had no more problems with the DVD's being sent. However, they told me also that they would not refund the shipping on the DVD I did not order.

I contested the debit charge with my bank, and invoked my right under UCC regulations to keep the DVD as an unsolicited gift. My debit card refund was confirmed and finalized, and I kept my "free" gift for the trouble.


Greg

OMaha,
Nebraska,
U.S.A.

How I resolved the problem

#9Consumer Comment

Mon, July 05, 2004

I had the same problem. I called customer service and cancelled. I had no more problems with the DVD's being sent. However, they told me also that they would not refund the shipping on the DVD I did not order.

I contested the debit charge with my bank, and invoked my right under UCC regulations to keep the DVD as an unsolicited gift. My debit card refund was confirmed and finalized, and I kept my "free" gift for the trouble.


Greg

OMaha,
Nebraska,
U.S.A.

How I resolved the problem

#9Consumer Comment

Mon, July 05, 2004

I had the same problem. I called customer service and cancelled. I had no more problems with the DVD's being sent. However, they told me also that they would not refund the shipping on the DVD I did not order.

I contested the debit charge with my bank, and invoked my right under UCC regulations to keep the DVD as an unsolicited gift. My debit card refund was confirmed and finalized, and I kept my "free" gift for the trouble.


Robert

Hinton,
Oklahoma,
U.S.A.

They keep taking money out of my account.

#9Consumer Comment

Sun, February 15, 2004

I have contacted and emailed the following company about sending the DVDs and nothing has stopped. They keep taking money out of my account.


Robert

Hinton,
Oklahoma,
U.S.A.

They keep taking money out of my account.

#9Consumer Comment

Sun, February 15, 2004

I have contacted and emailed the following company about sending the DVDs and nothing has stopped. They keep taking money out of my account.


Robert

Hinton,
Oklahoma,
U.S.A.

They keep taking money out of my account.

#9Consumer Comment

Sun, February 15, 2004

I have contacted and emailed the following company about sending the DVDs and nothing has stopped. They keep taking money out of my account.


anti

nyc,
New York,

cancellation contact

#9Consumer Suggestion

Mon, June 10, 2002

1./Send a letter about the cancellation to
MRA VIDEO
POBOX 150,
Hollywood, CA 90078
2./ Call (323) 965 8710
3./ Send e-mail to: cancel@mravideo.com

Make a copy of your letter, print the e-mail, then go to your bank, and show them, that you DID try in good faith to stop them.
Bank will give you an affidative to fill out, and help to stop further withdrawing.

Respond to this Report!