Complaint Review: MSI Nutraceuticals

I first contacted this company, looking for dietary supplements.
They have a product called Hoodia Max. But it doesn't work. Online at their website offers a 20 day free trial. Or so they say. I contacted this company within a week. To their quote unquote "call center". Where it automatically sent me straight to voice mail. I sent out email messages and the works.
But it wasn't until after the 20 day trial period that they actually responded only to tell me that I didn't call in to cancel soon enough. I was livid!! I told them that I had left numerous messages. Which my cellular provided could assist to before the expiration period. That they transferred me to a woman in the billing department name Lisa. Who gave me her supervisors name. While further asking questions she hung up on me. And needless to say I never spoke with her supervisor because she never answered her phone or responded to my inquires. But they were prompt about charging my account. DON'T USE THIS COMPANY. Their customer service is horrible!!!! And they are not recognized by the BBB. I am currently filing a complaint against them.

Zhang
fort wash, Maryland
U.S.A.