Complaint Review: MTN VALLEY SHIH TZUS

I am sickend at the new owner of this dog treating it like a Teddy bear. Dogs are Animals, they get Hernia's ( that are often cosmetic and non life threatning ) and there little bodys get parisites , You cannot keep a Dog from getting worms , they are everywhere . Gieardia is everywhere , Coccidia is everywhere just like Flea's and ticks are all over.. puppies are going to get it either from the breeder/shelter or from your yard , Its up to you to keep your pet on proper medications to help them grow to be immune . If you fail to do so your pet will get sick by these things. If you take a dog from a shelter , it catches fleas , and you don't take care of it , and it gets over-loaded and dies .. who's fault is it , the Shelter ?? Wake up. Dogs are animals that need care for there whole lives..

My name is Teresa Newhall, I am a groomer for Mtn Valley. I entered a rebuttal from my employers computer. I didn't realize that this woman would run with it and say that my employer was claiming to be someone else.

I am sickened by this whole thing. Some people who are leaving these reports and rebuttals are being irresponsilbe. There is a total lack of investigation.

You have no idea what she goes through on a daily basis to take care of these puppies. I'm sorry lady but you did not rescue that puppy. She was very well cared for.
I stand by everything I wrote.
She loves her dogs and the puppies.
Like I said before, the energy thing has nothing to do with this and the name calling is making you look childish.

Just food for thought, but what you say and write can reflect how you present yourself.
Some people reading what you have written might think you are crazy.

Teresa
groomer at Mtn Valley

Melissa honey? Are you so unhappy that you have nothing else better to do then put in PRINT, that I am a criminal, I sold you a sick dog, (LIE), as evidence by your own admisson in here, that the puppy did not have an appointment till 7/29/06. and also was confirmed by Sebasticook Animal Clinic for her 2nd shots. You could not take her sooner because of your SCHEDULE?? Sick pup though huh? If you were so concerend about her health, then take the day off! That you did NOT confirm with our vets office about the health cert? Are you so mentally challenged that if you were really "concerned", that you could not come here BEFORE sending a deposit, when you only live approx 30 min away?

Are you so mentally challenged that you would also put in PRINT that I hung up on the deputy? When it is all documented? Are you so feeble minded that you cannot READ what was written nor proof read your own statments here? Such as that I said you wrote a bad check? NEVER said that! And you KNOW it! Deputy asked if 1st check cleared, I said yes, then I told him about the 2nd check, that is when he said just deposit it and see if it clears.AND FYI,I can talk to a REAL person 24/7 with our bank !! DUH !! ALL you allegations are FALSE statements deary. Contacted an attorny honey, you may not have much to sue for, so am told, but I was told your pay checks can be attached.

And my groomer DID write that! She told me it asked for the email address, and password associated with this report, so she put mine in! DUH !!!

EVERYTHING I told you and stated in here I can PROOVE, can you?? Nawww, you incriminated yourself over and over in here in PRINT!!Bringing all this over to her ( my attorney) tomorrow.

Take care sweetie and the best to you!!

Oh and what do YOU know about who takes care of what here?? DUH !!!!We work together here. I do NOT care WHAT you think! People are NOT stupid, but I do know ONE person, who is not to smart. Gee, wonder who that is??

Enough,going to let the powers that be take care of you, and your FALSE statements!

So the "groomer" signed the response as "Donna" hmmm sounds like a little bit of BULL to me.

Oh and dont doubt the energy sweety. You obviously do not understand its ways, if you did you would not be so ignorant as to have made that comment, you would know, it will come.

But anyways, really Donna, dont you have better things to do than pretend to be someone else and type responses on the internet. I find it hilarious. You spend so much time on the internet.....how are you so "wonderfully" taking care of your dogs? Thats right,your husband does.

How pathetic. Oh, and quite frankly I dont care how you think I am making myself look, if I cared I wouldnt report anything DUH peoples opinion about me is irrelevant (oh, big word, I am sorry- it means doesnt apply to the situation at hand) ALL I CARE ABOUT IS EVERYTIME SOMEONE TYPES YOUR COMPANY NAME IN TO AN INTERNET SEARCH BOX THEY SEE THIS WEBSITE AND THESE REPORTS!!!!!! THATS REWARD RIGHT THERE FOR ME! I LUV IT.And going all the way back to 2004, obviously I am not the one w/ the problem.
So Is that why you bred hybrid? Wasnt making any money on your normal puppy mill? Figured $200 a pup for a mix would get you by for now? Oh no wait, the story I got was Well the one dog got to my female before I got rid of him, uh huh SURE! Oh oops. Right. HAHA what a joke.

Good night & good luck Cruella!! Kisses from Mommy and Lily!! (shes so happy finally)

(Check back soon, I might come on and respond as my sister or something, HAHAHAHAHAHHAHAHAHA)

I happen to work at mtn valley (aka cruella)
I happen to know for a fact that she is not knowingly selling sick puppies. I was here the day that puppy was picked up. I saw her give that puppy a bath.

The name calling needs to stop. This woman Mellissa is making herself look bad.

These puppies are vet checked before they leave. Research has been done and in the state of Maine if the puppy is not leaving the state does not require a health certificate.

The puppies are not raised in a kennel they are in a room in the house where they can be supervised all the time.

As far as the garden hose in the kennel, we don't use a garden hose to clean the kennel. We use a bucket and a mop just like you would in the house. I know because I clean that kennel and I also groom her dogs.

As far as negative energy, things seem to be fine so I don't think we are really worried about that.

Not to mention, what does that have to do with rip-off. NOTHING!!!!!!!!!!!

Now, as you see, we have enough class here not to call names. The owners name is not Cruella but Donna.

She is not a criminal, criminals have records, and last time I checked, she has never been in jail and doesn't have a record.

She is a good woman and takes very good care of her dogs. These dogs are like kids to her and I happen to know that she raised four healthy kids. So that should tell you something.

As far as sick puppies, as soon as she was made aware that there was a problem, she took care of it. I know because I worked with her to get it done. If there are any questions My name is Teresa Newhall her groomer.

I happen to work at mtn valley (aka cruella)
I happen to know for a fact that she is not knowingly selling sick puppies. I was here the day that puppy was picked up. I saw her give that puppy a bath.

The name calling needs to stop. This woman Mellissa is making herself look bad.

These puppies are vet checked before they leave. Research has been done and in the state of Maine if the puppy is not leaving the state does not require a health certificate.

The puppies are not raised in a kennel they are in a room in the house where they can be supervised all the time.

As far as the garden hose in the kennel, we don't use a garden hose to clean the kennel. We use a bucket and a mop just like you would in the house. I know because I clean that kennel and I also groom her dogs.

As far as negative energy, things seem to be fine so I don't think we are really worried about that.

Not to mention, what does that have to do with rip-off. NOTHING!!!!!!!!!!!

Now, as you see, we have enough class here not to call names. The owners name is not Cruella but Donna.

She is not a criminal, criminals have records, and last time I checked, she has never been in jail and doesn't have a record.

She is a good woman and takes very good care of her dogs. These dogs are like kids to her and I happen to know that she raised four healthy kids. So that should tell you something.

As far as sick puppies, as soon as she was made aware that there was a problem, she took care of it. I know because I worked with her to get it done. If there are any questions My name is Teresa Newhall her groomer.

"Yawn.....Yawn....yawn"

You are wasting your time lady. The truth is out, has come out before and has been awakened again hasnt it. Awwww too bad, when criminals do things wrong they get caught.


Oh ya, want an update MY CHECKS THAT WERE SO BAD THAT WERE CRUELLA'S CLAIM I STOLE THE PUPPY HAVE CLEARED MY BANK. YET ANOTHER LIE. SHE HAD CASHED ONE ALREADY BEFORE MAKING STATEMENTS THAT THEY WERE BAD AND THE OTHER ONE SHE CASHED ON FRIDAY. Oh yes, its true.

Oh and another thing- speaking of illegal to make false statements- So, I guess I will see you in court for stating I try to pass of badchecks, especially saying it to the Sheriff. Nice one. How ABSOLUTELY DUMB can you be to try to make a statement like that when the I could absolutely prove you were FULL OF IT. You have to be real dumb as I have no doubt you are. You have proved that.

IN CLOSING:
I now have the satisfaction of going on knowing that every wrong you do will come back to you times 3. Oh yes, it does. You bring nothing but negative energy upon yourself and you now have many people sending it your way. Next time something bad or "inconvenient" happens, you will know WHY. And I will know because something really good will be happening over here on my side. (If I were you I would burn a white candle,you might have a chance) Nah, probably not, you would need a lot more than one.

HA ha ha, bright blessings & good luck to you.

DONNA WHO?

About 10% is true?? think again. Melissa statement, " "MTN VALLEY SHIH TZUS STILL SELLING SICK DOGS & PUPPIES! ripoff ATHENS Maine". THAT is a FALSE statement!

If we sold her a pup that was "sick" ? Then how come she was NOT taken to the vets immediatly?
No, was not taken, because of her "schedule"??
Hmm, puppy is sick though huh?

Hanging up on the Sheriff? Gee, then how did I know when I told him I hung up on her that the officer, said,"I would of too". And how did I know his advise as to cashing her check??
The statement about the web site "our dogs are not raised in the kennel?? That web site was built in 2001, and at the time YES, the dogs were in here. Are they in a kennel now? Yes most are. Would you like the males lifting their legs all over the place?? Are the PUPPIES raised in our home? YES they are, have a nursery off our kitchen, Dept of Animal Welfare, can verify that one! As we are inspected by them! We are also required to be inspected by the Town!!

As far as LOCAl people, gee we have had close to 10 LOCAL people here, two yesterday, come to pick up their pups. Hmmm. Have emails from people that bought our pups just recently, ALL were happy with them!

READ between the lines FOLKS! And yes, is ILLEGAL to make FALSE statements on Melissa's part, IE: "MTN VALLEY SHIH TZUS STILL SELLING SICK DOGS & PUPPIES! ripoff ATHENS Maine".
READ between the lines FOLKS!!

All I NEED to say is read up on Donna's history. She likes to try to convince people that it is all everyone elses fault. She lies and deceives. about 10% of what she said in her comment was true. Lets see here, lets touch on that-

1. I called my vet before I even got the pup to ensure a timely visit for her 12 week shots. When I got her home, I called the next day for a check up and was told the availability, this did not fit my work schedule and I said I would call back Monday, not my fault we couldnt get in right away. Any human knows this, Donna, as usual, just likes to make everything SO dramatic. This is what guilty people do, place blame and turn things around on others. Donna, you have not won anyones attention w/ your rediculous lies.

2. AS IF I WAS GOING TO BRING THE PUP BACK TO THERE! She is so much better off now, she is clean and happy. And might I add, paid for, ya, I was bringing her back, sure NOT!

3. The thing about the checks-- GETTING OLD. If she was expecting cash, shoulda said so! Also- the Sheriff's words to her, which she did not like at all and hung up on him- were if if he was to go to Walmart and buy something and bounce a check they do not call and demand the stuff back!! HELLO!! DUH. She also portrayed my checks as being bad AFTER cashing one, using this as an excuse to tell the Sheriff I stole the pup. She has serious issues. I call one day and tell her my name and why I was calling and she iddnt even know what she was talking about " exact words were " I dont know, my head is all mixed up"

4. This bank verification thing has me laughing the hardest!! Lets re-trace- she says she called her bank (first of all, at 9 at night-uh only 24hr automated maybe but not a person that late) OF COURSE THEY ARE GOING TO SAY THEY CANT VERIFY, IT ISNT THE SAME BANK!! DUH AGAIN! Second of all, not all banks will verify funds are available, not my fault if Bank of America won't- your fault for not specifying cash. SHE TOOK MY CHECK FIRST THING IN HER DRIVEWAY( OH YA, SHE DIDNT EVEN WANT ME TO GO IN HER HOUSE, I WONDER WHY)

IT WAS ONLY AFTER I STARTED ASKING QUESTIONS THAT SHE FELT THE NEED TO "COME BACK" W/ SOMETHING, AND THAT WAS THE CHECK. She blows my mind. It can not be anymore hilarious.

5. All of her comments about the phone calls- WRONG! She called me. Over and over. Nothing more to say about that other than the fact that I have all of them saved in my cell. Oh ya, I left her a message on her machine- Yup, told her she called my house again I was calling the cops for harassment, so she did and so I did. As simple as that. Yep- I sent her an email- no worries there- anyone wants a copy I have it, I have all of them. Doesnt make a difference to me. This woman needs to be shut down.

6. She lied to the Sheriff and I have proof, my checks are not only good but have been cashed. I am sure he will be thrilled about that.

7. I checked out her website- all lies. I INVITE ANYONE TO GO THERE WITH HER PERMISSION AND SEE HER FACILITY AND THEN TELL ME THAT IT IS THE SAME AS IT IS PORTRAYED ON THE WEBSITE. NOT AT ALL. On her site she says her dogs are home raised not kenneled- LIE. Read it; its under the "about Me...Donna" on the site- So, then why is it that all the dogs came running out of a building that is seperate from the house w/ attached outside kennels and her hubby was in there w/ a garden house spraying down the inside.

As soon as you step foot on her property it reaks of pee and feces. I was appauled. That is why I initially had "attitude" I waited outside while her husband went in to get her and I got to take a good look at the environment. I know what you are thinking, there are certain "people" to call about this and I have been told it is being taken care of and has had to be in the past.

I could not wait to get that poor baby out of there!

I RESCUED HER. LILY. MMMMMMMMYYYYYYY LILY. SHE IS SO SWEET, SHE LOVES HER NEW HOME! I brought her to work with me yesterday in the afternoon and she slept at my feet and played under my desk.

As for cruela deville- I am done with her, she can or wont cash my lst check, I dont care. She can take me to court and waste her time and money, I hope she remembers that she will have to pay court costs because she has NOTHING to win over me for. She keeps screaming defamation of character. HAHA. She needs to read up on that one. I have all the materials printed out and ready to go so if she wants I would be glad to send them to her so she can educate herself before embarassing herself and her "company" even more than she has already.

IT WAS SO FUNNY, SOMEONE IN TOWN HEARD MY CALL TO THE PD OVER THE SCANNER. The next day I was telling him about it and he said EVERYONE that heard the scanner and heard "in Athens" KNEW exactly who they were talking about!

All this because "someone" was afraid of the exposure and the "can of worms" that would be opened. Well, it has opened and closed. I am so totally done w/ her rediculous accusations and tactics, I have the satisfaction of knowing that people in the area are aware of this and know her well enough that they believe me and as far as everyone else, doesnt make a difference to me either way- I used this site for what it was for, to create awareness.

Thanks! Luv Mom & Lily.

on June 27th Melissa was called to let her know her puppy was ready to go home. We left message. Melissa called back left us message, our voice mail greeting says Mtn Valley, so her claim to me that she did not know we were a kennel, is not so. On that day my husband was taking other pups to the vet,Madison Animal Kennel, Dr Richards DVM for a check up.

Now around 330pm the appointment was for 4pm, we called our vets office,on that same day, to see if they had a health cert for Melissa Potvin, as we had brought in 9 puppies the previous week. And thought we had misplaced the health cert for Melissa of which by the way if a puppy is not leaving the State of Maine a health cert is not required. "Sharon" our vets secretary can verify this. Now when Melissa called to get directions I told her there had been an error on our part and the puppy had not been to get her health certificate. Told her therefore she did not owe me another 31.00 for the health cert fee.

Melissa still wanted to come get the puppy. She arrived shortly there after. I brought the puppy out to her, now I had JUST bathed her, and she asked when can I bathe her? I told her I just gave her a bath, Melissa claimed she smelled, took her from Melissa did NOT grab her out of her arms as she states in here. She smelt like coconut to me which is the shampoo we use. Now, I agree that when dogs are in a kennel they can smell like "kennel" even though they have been groomed. BUT this puppy was NOT in the kennel and had JUST been bathed. My instinct there, was this lady is going to be a nut.

Then Melissa stated well, I wish I had been told about the health cert before. I told her I DID tell you Melissa before you came. Now if she had a prob with that, she should of said so then. She continued to give me an attitude, making faces etc I said Melissa, if you are not happy, here is your check, and I will go in the house and get the rest of the money. Now I did say "cash" ,NOT check in an email to her, as she states in here we had already cashed the 1st check, week after June 19th, as June 19th is when she said she was mailing a check, so would not have said check as she states here.

She thru the pup on the seat of her car. That was an alarm for me, told her once again to give me the pup back. She backed out of my drive way like a maniac, and drove off as such. Its a wonder the puppy did not fall off the seat! I tried to stop her, but she would not even look at me and drove off. Then I called her said Melissa, bring the pup back, she said NO thats not going to happen. She proceeded to scream at me stated I lied about the health cert, and I KNEW the puppy was unhealthy, so that is why I did not get one.

Told her that is not so, to call my vets office the # is on the paper work I gave her and speak to Sharon, she will verify what I told her was true. She did not do this as I asked Sharon if she had called. I called again after a hateful email from her and said Melissa, just bring the pup back! She refused. Then she called me on that eve, 6/27/06 9:37 pm, screaming at me once again. I hung up. She called again on 6/27/06 at 9:38pm, I did not answer the phone, She left a nasty message. After this I called the Somerset Sheriffs Dept about the issue. And of course because I called on her she called them, she also called them saying I was harrasing her.

When all I did was call for her to bring the pup back. I explained to the sheriff what took place told him I did infact hang up on her as she was screaming at me. The officer said I would of too. I did call my bank, about her check. And they said they could not verify it was a valid account. So I waited till the next morn June 28,2006, called Bank America, said yes, was a valid account, but could not verify the funds. I do not know one breeder that would take a check for final payment. I thought I had told her no check for final payment before all this, but I may have not. My mistake!

The deputy said just cash the check and if it does not clear then we can get her for negotiating worthless instrument. Just because her 1st check cleared, does NOT mean the 2nd one will. She also stated in an email written on 6/28/2006 at 10:24:15 am that she was taking the pup to the vet the next day, June 29th, and if any thing was wrong with the pup I would be hearing from her attorney.

I called Dr Orr's office at Sebasticook Animal Clinic this am 6/30/2006 at 8:42 am. They said she did not have an appointment till 7/28/2006, a month later! So I ask you, if she was so afraid of the pups health why did she not take the pup in to vets IMMEDIATLY ??!! Why would I give her a disclosure on the parasites we were hit with early June, stating the names of our vet, phone # , Name of the State of Maine vet, dates of tx, and dates of re testing, on June 21st that prooved they were negative and we had taken care of the situation??? And yes, we give our puppies their shots cept rabies, so what??

ANYONE can buy those vaccines and do their own dogs! Its LEGAL. I never once told her my vet gave the vaccines !! IN RESPONSE to the following written by Melissa,

"I just thought it was someone who had a dog that accidentally got pregnant, her exact words were "the male got to her before we could seperate them" but yet then I was told she was a licensed breeder who was coming out of the business and only had 3 puppies left, was suppose to have gotten rid of all the adults ( FUNNY when I got to her house to pick up my pup there were like 50 dogs in kennels!)"

NOW, when Melissa came here she said she did not know we were a kennel, read above , she KNEW! And NEVER did I say we were "coming out of the business", told her we were not going to raise the westies, as they kept diggin out etc, and yes I did say I was placing some of the older dogs, but did NOT saying we were coming out of the business! Now if I said we only had 3 puppies left and were getting "out of the business", and was lying as she said, why did I allow her to come HERE????!!

How in the hell can one hide all our dogs??? Give me a break!! I have ALL her emails, and have her recorded with her nasty message, if ANYONE wants to confirm what I have said here, feel free to email me and I will forward you ALL her emails. There are alot of "unstable" people out there, Melissa is one of them!

Like I said have PROOF!
Again one more point, once again, if she had such a prob, then why did she not take the pup to the vet IMMEDIATLY ???!! Does not have an appointment till 7/28/06 with Sebasticook Animal Clinic which their office said was for her 2nd shots. hmmm what does that tell anyone????

I would like to address the comments from the Metheun MI woman that posted on 3/14/06- I agree with you about Donna being responsive and "professional" in the initial correspondeces. IT WAS AFTER SHE RECEIVED MY DEPOSIT THAT EVERYTHING CHANGED. If you never went any further than inquiries w/ her you would not have realized this. Unfortunately for the pups, her negative seems to out way her positive feedback. I am working on this. Reading everyone elses responses including hers shows me she has been doing this same thing to a lot of other people. It is amazing the similarities in the threats from her and accusations to us buyers when we confront her about the pups health.

For instance- the attorney and threats to charge defamation of character. Police use patterns and similarities everyday to catch criminals. Her actions and REACTIONS are very defensive and then she tries to turn the situation around on the buyer. She called the sheriff last night and told him I stole her puppy, that she didnt consider him paid for even AFTER deposting one of my checks I gave her!!!! As far as I am concerned, she is afraid of what can of worms she may have opened by selling a puppy to a person smart enough to ask the right questions about the background and health.

I am convinced she sold this particular puppy in state because she could not get a valid health cert. authorization to ship her out of state. I am keeping this puppy, regardless of the threats she is making to take me to court to take her back. As far as I am concerned I rescued her.