Complaint Review: MTNStore.com LLC

I ordered a volume regulator from this site on May 9th, 2008. On May 22nd, 2008 I wrote and asked about shipping since I hadn't heard anything yet. I was told then that item was backordered and would be shipped no later than June 10th. When that day came and went and still no notice of shipping I wrote again and was told it would ship no later than June 18th. It has not shipped and when I wrote and told them to cancel order and refund money, I was told that they no longer processed through that merchant bank and that I would have to contact my card issuing bank to have the charges reversed. I will start that process tomorrow and see what happens next.

William
Phenix City, Alabama
U.S.A.