Complaint Review: Multex

I was charged $25 for what was represented as a 6 page report on ATP Oil and Gas written by CIBC World Markets. The purchase was made Feb. 1, 2003, downloaded/printed from their website and charged to my company Mastercard in Feb. The report was actually a general industry report and only had one line of information on ATPG including the fact that CIBC had dropped coverage of the stock. Two polite and detailed requests by email were answered with refusal by Multex to take responsibility for the misrepresentation and refusal to remove the charge. This is not the first bad experience I have had with Multex, although it will certainly be the last.

Thomas
Dallas, Texas
U.S.A.