Complaint Review: Music After School

I wanted to tell you about an organization that works out of several Central Florida Schools. They work as a Non Profit organization to HELP children. My family has been one of many that have been affected by the economy. We unfortunately had to cancel my son's Guitar Lessons through the Music After School Program I tried explaining my situation and they stated I breached the 30 day notice policy and still be required to pay even though they have a class full of kids and are at the school each week. This group requires thirty day notice to stop services. I told them of my hardship but had no money as we were having issues putting food on the table. I tried to make payment arrangements and they would not work with me. They finally gave in and said I could only make the payments in two installments and hit me with a late fee. This is the same group that charges a full month when they only give a few lessons a month due to holidays. I wanted everyone to know about this heartless organization.

Sandy
Orlando, Florida
U.S.A.