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  • Report:  #397552

Complaint Review: Mutual Of Enumclaw Insurance Company

Mutual Of Enumclaw Insurance Company Cancelled policy home insurance pole house Enumclaw Washington

  • Reported By:
    Pt. Townsend Washington
  • Submitted:
    Thu, December 04, 2008
  • Updated:
    Thu, May 10, 2012
  • Mutual Of Enumclaw Insurance Company
    1460 Wells Street
    Enumclaw, Washington
    U.S.A.
  • Phone:
  • Category:

After some 12 years without a claim, they canceled our policy because the house "does not meet our requirement of a continuous concrete foundation."

Morons. Don't insurance companies ever notice which houses are still standing after a flood, hurricane, earthquake, or landslide?

Steven
Pt. Townsend, Washington
U.S.A.

1 Updates & Rebuttals


David C

Kennewick,
Washington,
United States of America

Foundations

#2UPDATE Employee

Wed, May 09, 2012

The issue here is that either you or your agent failed understand and to communicate that your home was not on a continious concrete foundation. Mutual of Enumclaw insured you and would have covered a claim if it had occoured within that time. Once the mistake was discovered they took action to correct the mistake. With many years of data and millions of claims the homes on non-continious foundations have been found to have an unacceptable rate of claims for the type of policy you purchased.

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