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  • Report:  #404224

Complaint Review: MV Computer

MV Computer, MV Computers PREDATORY LENDER / SCAMMER Tucson Arizona

  • Reported By:
    Tucson Arizona
  • Submitted:
    Tue, December 23, 2008
  • Updated:
    Mon, July 16, 2012
  • MV Computer
    Tucson, Arizona
    United States of America
  • Phone:
  • Category:

I financed this laptop from MV Computer, owned by a guy named Michael VanHeusen. I have income each month from unemployment benefits, which I am entitled to because I have always had a REAL JOB! (unlike Mike, but whatever. I am not a scammer) I don't get food stamps or cash assistance from the government because I choose not to.

Plus, being a felon and all, cash assistance would not be available to me anyhow. I gave the debit card info to mike and Melinda at MV Computer so they could automatically withdraw payment each week and were guaranteed the money.

In fact, when my debit card came up missing, I called to let them know I was being sent a new card and when I received the card, I gave them the new debit info and had them take 2 payments since I had missed one waiting. I don't feel bad about using the State card to pay for a computer because 1. I have earned that money and 2. A computer is a useful tool when looking for employment.

Well, my phone was shut off because I couldn't afford to pay for it because I had to cover all the rent that month since my roommate hurt himself and couldn't work for 3 weeks. I had to take out a loan on the laptop to pay my phone bill (which my mother advised me was necessary to do, by the way) When looking for employment, a phone is essential. I got the phone back on. However, I did not SELL the laptop, I BORROWED on it. If the intent is there to get it back, it is not selling stolen property or destruction of property. In fact, I continued to make my payment EVERY WEEK still! I was paying on a laptop I didn't even have in my possession. I would say that counts for something.

I finally found work for a local non-profit in town and was loving my job. I was only part-time so of course my benefits from AZUI were less now, but still enough to pay my smaller bills. Well, I got my first paycheck and went home and was looking through the newspaper, when all of the sudden, some guy and some woman(if you want to call it that) came walking through my fence looking for me.

It took a minute to recognize the guy (he looked like a cop at first since he was wearing a GUN on his hip) It was the MV Computer people looking for me. They wanted their payment. I was confused because they had my new card info and payment has been taken out everyweek. I even was a week ahead in the middle of July. As it turned out, my unemployment was a little late since they had to adjust the amount now that I was working part-time and I was not aware of this since I file the same day every week.

That's right people, I reported my wages earned since that is the right and LEGAL way to do it. They wanted to know what was going on with the money since my card was declined. I told them I was sorry and if they wanted to run me to the bank(I have no car so I bus it and ride my bike alot)I could be happy to give them the cash. They took me across the street to US Bank and I cashed the check and asked them how many weeks I owed them for.

As it turns out, I owed them for that week only! 38.00 because of the $3.00 late fee added. I gave them $50.00 which put me ahead again. But, the real issue is that they showed up at my HOME, wearing a GUN on his hip and I was only 2 days late! 2 DAYS!!!!!! By law, you are supposed to miss 3 payments before the lender can repossess. That would be 21 days late. Not 2.

Anyways, I was working one day about a month later and the phone rang. I answered it and it was Mike from MV computers telling me the card didn't go through again. Come to discover, he accidentally ran the old lost card number, not the new one. He told me I owed him $38.00 for late fee. I asked him why I should have to pay the late fee over his mistake. He agreed and ran it for $35.00.

I told him now that he had my new number, please do not call me at work because I would get in trouble. Couple weeks later, labor day cause the deposit to be 2 days later than normal because Chase Bank is closed on government holidays. Mike called me again....AT WORK!!! I told him I understood that he has to pay to run the card and I agreed to pay through PayPal instead on my own to save him the costs.

He stated that he didn't want to deal with the debit or PayPal options and he just wanted to cancel out the contract and take the computer back. I said not unless he agreed to give me back all the money I have been paying on it since I was financing, not leasing. I was not behind on payments so there was no reason to do so. He even wanted me to pay the contract cancellation fees when HE was the one breaking the contract! Unbelievable!

I told him no, stop harassing me and not to call my work ever again and then I hung up on him. Guess what? He immediately called back on my work phone! He started getting aggressive with me on the line, stating he was pissed off at me for hanging up on him blah blah blah. I told him for the 3rd time 'Do not EVER call me at work again'. and then I hung up. What did he do? CALLED ME RIGHT BACK!

My co-worker answered and told him that I was not allowed to receive personal calls and he began to yell at her! She was very upset and hung up on him again. HE CALLED AGAIN!!! Stated that he was going to show up there and air my business, ect.... I told him to go for it, since I had a sub-station for TPD in my office. He hung up and didn't show up. I made my payment.

The following week, my landlord called me at work, wanting to know who he was because he had gone to her house looking for Justin before (Justin Eubanks and I coincidentally lived on the same property) and was now calling her looking for me. He claimed to get my new address (I had recently moved and after he came the one day with a gun to my house, I didn't want him to know where the new place was)and tried tricking Debra by saying, 'she lives in #11, right?' Debra gave him no info and told him to stay the f***  away from her house and not to call. He claimed to have gotten my new address from Pima County Assessors website. Bull!

You can only find property OWNER info from there. Not renters. Plus, I was not on a lease and had not put in change of address with the post office. I had given him my mother's address as an alternate MAILING ADDRESS!!!! Not a place of residence. Why the hell was he looking for me anyhow? I was paying him! Stalker? Perhaps....Needless to say, I was fired from my job that I loved over 'my personal issues and lack of transportation'. Great.... Now I am pissed....really pissed! I told him to take me to court and sue me at that point.

Michael VanHeussen began text messaging my phone and so did his partner(girlfriend) Melinda. It was to the point of obsession. I told him I had a funeral to be at and to not disturb me at that time. Did he stop texting me? NOPE! I stated I would talk to my so called mother and find out what I should do and if she would be able to help me and then I would get back to him. You want to know what that A**HOLE did? He showed up at my mother's home at 8pm and told her that I stole a computer from his business and claimed that it was at her house and she would not give it up. They claimed that there were police reports filed against me and that this was a felony and I would be going back to prison.

Now, thanks to that, my mother has disowned me and probably the rest of my family on that side too. They were calling my aunt's home to look for me(since i used her as a family reference) and harassing her too. There is nothing like hearing your mother pissed off so much so, I couldn't even understand her due to the yelling. He even told her that My house was sh*tty and looked like trash which is ABSOLUTELY NOT TRUE!!!

So, here are the basics on this guy and his man/woman:

1. His name is not even really Michael....It is Gary. He had it changed to start his business. Why? Because Gary has multiple pending assault charges filed against him. What....Did you beat your wife or something? That makes me even more nervous having him stalk me. I am a single female who is not allowed to own a firearm anymore and he was coming to my home harassing me.

2. The guy has a wife he is still married to, so who is Melinda? Mistress? Girlfriend? Sounds like Adultery if you ask me. Isn't that illegal?

3. Justin Eubanks was asked to do sinister tasks for MV Computer because he is very good with computers and when he said no, they became unhappy and are now causing problems for him and his family. He isn't living in Dove Mountain either. Good luck finding him though.

4.This charge in small claims court he filed is a civil charge, not criminal like he told my mother. I will not be going back to prison over it. Despite what he told my mother. I have written statements from my ex co-worker, landlord and boss regarding his harassment.

5.MV Computer refuses to provide me with past receipts for my records and claims that I didn't pay as much as I should. Because I used my State unemployment card, it is not a normal account I can pull statements from(that was my mistake)

6. Gary(not Michael) was able to start his business because of a large amount of money he received through illegal acts(although the investigator my lawyer used was unable to disclose)

So, post what you will about me. Craigslist. this site, ect....your company is sweaty and you are a fraud and you will get yours eventually. That's how it works. I now have no family support thanks to your LIES and I can only play with the hand I have been dealt. Good Luck with your business, ripping people off, harassing paying customers and stalking young women, GARY. I am going to move on and when I do see you in court over this matter, I will have all the witnesses, documents and legal support I need to clear my name. Have a good holiday!

Angelpasta Tucson, Arizona
U.S.A.

6 Updates & Rebuttals


Mcsintucson

Tucson,
Arizona,
U.S.A.

We have heard from Justin Eubank

#7REBUTTAL Owner of company

Tue, December 30, 2008

***Update*** Justin Eubank has contacted us, and we are currently working with him to come to a resolution on the situation. We are happy to be able work with Justin to try to resolve this issue, and hopefully we can all enter the New Year with even more of a great and prosperous start!

Michael & Melinda
MV Computer Owners
(520) 305-4707


Mcsintucson

Tucson,
Arizona,
U.S.A.

Larry you are wrong

#7REBUTTAL Owner of company

Mon, December 29, 2008

Larry,
You are very wrong, and the accusation of our filing a police report is strong one, considering you have never seen our contracts. Our contracts, are contracts to rent to own a item, if you are renting to own a item you are doing just that, what the name implies renting it until it is paid for the contract stipulates what dates and amount are suppose to be paid during the rent to own contract.
Additionally the contract was shown to TPD when we filed the report.
I think you should investigate facts and know who you are accusing better before you falsely accuse anyone of filing false police reports.

Michael & Melinda
MV Computer Owners


Consumerlady

Tucson,
Arizona,
U.S.A.

DISREGARD ABOVE STATEMENT.

#7Author of original report

Mon, December 29, 2008

This report was filed by me -

These are not my words - and I cannot confirm the validility of these statements.

Mv Computers has shown great courtesy / and understanding in my situation and all statements made by me are untrue. MvComputers is a small rental company, with limited resources, and should be applauded for the unique service of new systems, over refurbished, and the willingness to help.

PLEASE DISREGARD


Larry

Phoenix,
Arizona,
U.S.A.

False Police Report?

#7Consumer Comment

Mon, December 29, 2008

Michael and Melinda posted that Justin Eubank made "a verbal agreement to continue paying for [a computer] until the contract was paid off-he did not do this." This implies that there was a contract between the parties for the purchase of a computer. In their earlier response they said Justin sold the computer before he paid it off and agreed to pay the balance. Again, this was a contract to purchase the computer and not a rental agreement.

The public record that Michael posted, however, indicates that Justin Eubank is being charged with failure to return rental property. This claim had to originate with Michael and Melinda.

Based entirely on Michael's words and the public record he posted, it sounds to me like Michael filed a false report with the police. He apparently told the police that there was a rental contract when in truth there was contract to sell the computer. Failing to return rented equipment is a crime; failing to pay under a contract is a civil matter. I think Michael knowingly filed a false report with the police in the hopes that the criminal court will force Justin to pay up.


Mcsintucson

Tucson,
Arizona,
U.S.A.

Justin Eubank comments are a HOAX we demand proof! Here is his warrant-

#7REBUTTAL Owner of company

Sun, December 28, 2008

Justin Eubank sold the laptop computer we contracted to him on a RTO basis. He never finished paying for the system, however he DID make a verbal agreement to continue paying for it until the contract was paid off-he did not do this. Now Justin Eubank is mad because we did keep up with our end of the agreement and reported the system as stolen, and filed a civil suite against him. Justin Eubank has a warrant out for his arrest on two counts for the non return and non payment of this system. Justin Eubanks statements are blatant lies! We demand that Justin Eubank provide some proof that the transaction/event really happened as he has stated.
We have talked to many other people that have also been ripped off by Justin Eubank, most all are people that he finds from craigslist.
We are a honest legitimate business, here are some reviews from our customers-

Review: Five Stars!!!
Rating: 5
Text: "Professionalism, Courtesy, Knowledge, Integrity, Trust and Experience. These are all qualities you can expect from MV Computer. A business is only a good as the people who make it up and you can expect these qualities from MV Computer. We are thankful to have their services available to the public. Try them and you will be pleasantly surprised! John M. DeGuenther, M.Ed. (UCLA), Administrative Studies, New York Jewelry, LLC, E-Commerce Website #1: www.DiamondsOfNew York.Com From: Diamonds & Fine Gold Jewelry, Major Selection of Loose Gems, 25,000 Certified Diamonds & More! of Johns Island, SC on December 08, 2008
*************************
Review: Simply the Best
Rating: 5
Text: "I bought a laptop computer in June 08, and it was fantastic. They came to my place opened the box in front of me and set it all up for me. The customer service is GREAT! I recommend this place to all my friends and family."
From: Jeremy Sxxxxxxxxx of Tucson, AZ on December 17, 2008
*****************
Review: XBOX 360
Rating: 5
Text: "We love working with you and Melinda you all are the best!!"
From: Robert & Kristina Sxxxxxxx of Tucson, AZ on November 25, 2008
*****************
Review: My hats off to MV Computers
Rating: 5
Text: "My hats off to MV Computers. Thank you very much for making it affordable to us little people. I really enjoy my WII Console. "
From: Brenda C of Tucson, AZ on November 24, 2008
****************
Review: Great people, great products.
Rating: 5
Text: "I admire the owners of MV computer because they treat you like a person, not a credit score. They deliver brand new name brand products at a lower price than any rent to own store. Thanks for everything guys!"
From: Tom Sxxxxxxxx of Tucson, AZ on November 23, 2008
*****************
CASE DETAIL Justin Eubanks warrant-

Case Number: M-1041-CR-8149500 Case Category: Criminal Case Title: ST OF AZ VS EUBANK JUSTIN
Court: Tucson Municipal Court Judge: None Filing Date: 12/10/2008 Disposition Date:

Party Name: JUSTIN EUBANK Party Type: D 1 - DEFNDT/RESPNDT Date of Birth: 06/16/1983
Citation: CL0040292
Count 1: THEFT-CONTROL PROPERTY Disposition Date: 12/10/2008 Disposition: *
Count 2: UNLAW FAIL RETURN RENTED PROP Disposition Date: 12/10/2008 Disposition: *

Event Date Event Description Party
12/10/2008 PRE-ADJ WARRANT ISSUED D 1
12/10/2008 FILED: COMPLAINT-PROSECUTOR D 1
12/10/2008 MISC: WARRANT APPLICATION D 1
12/10/2008 WRNT: ISSUE ARREST WARRANT D 1


Mcsintucson

Tucson,
Arizona,
U.S.A.

Justin has a warrant out for his arrest and continues to lie about everything!

#7REBUTTAL Owner of company

Sun, December 28, 2008

Hello,
I would like to know why the rebuttal's our company posted, are no longer showing up on Report: #404224?
Also, Justin is a pathological liar, and Tucson scammer. He got a RTO laptop from us, sold it before he paid it off, agreed to continue paying off the contract, but never did.
He is pissed off because we followed through on our end and reported the system as stolen and filed a civil suite against him. There is now a warrant out with 2 counts for his arrest because of this situation. He has also done time in the past.
He is pissed off at us and trying to make it like he did nothing wrong.
I posted his warrant information from the public records website, on rip off report and now it is not visible.
We have records and accountability for everything he has done, we run a honest and legit business and have talked to other Tucson people Justin has ripped off.
We would like rip off report to contact us and do a thorough investigation of this matter, since Justin comments are false, he also put in a false report to the attorney general's office about us, Justin continually spams us. We would be more than happy to speak to you in person, at our home office, or fax/email/mail and documents per your request as documentation of the situation.

Michael & Melinda
MV Computer Owners
(520) 305-4707
info@approvedmv.com

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