Complaint Review: MVI Marketing /Mini Vacations

I sent a check for $158 for a 2 night Caribbean cruise with Mini Vacations on September 1st 2005. In response to my request I received a letter dated October 10th, 2005 stating the following: "...unfortunately due to the current volatile situation with cruise lines removing ships from their fleets and re-accommodating passengers on different ships due to the hurricanes, we are unable to fulfill your date requested." The letter went on to list my options for reimbursement. I promply returned my request for reimbursement and have not had any response (it has been about 4 months).

Recently, I have tried to contact them by phone and have had no success. Unfortunately, that is when I found information about Mini Vactions on this site. Even though I am not losing as much money as others have, it is still a pretty significant peice of my budget and it is an all around aweful thing to pull on so many people. I have everything documented (including a copy of my check to Mini Vacations), but it looks as though nothing is going to come of this. I guess as consumers all we can do is spread the word.

Nichole
Nashville, Tennessee
U.S.A.