Complaint Review: Mini Vacations MVI Marketing

I recieved a discounted travel certificate from purchasing a new car.I called MVI to book a cruise in Oct. 2005 ,but the 2-3 day cruises did not intrest me.

I asked if I could get a discounted 7 day cruise for my honeymoon and they said sure.I booked a 7 day Western Caribbean cruise.I sent them a $500.00 deposit and was told that the remainder of the monies was due 30 days before travel.

1 month went by and I recieved no conformation.I called back and that was not an easy task.I spent 20 minutes on hold,then got transferred.I spoke to someone who said that they were backlogged because of the hurricanes and they were dealing with that and I would get my conformation in 3-4 weeks. 3-4 weeks went by still no conformation so I tried to call at least once a day and after 4-5 days I finally got thru.I was given an apology and told that I would get my conformation in 3-4 weeks.

3-4 weeks later I try to call again(this is now January 2006) and I can't get thru on the phone so I go to the internet.Their website is down.I called the cruise line and they have no record of my booking or deposit.

I did some searches and found a few articles that states that MVI went out of business and screwed quite a few people out of their money.

Adam
Tucson, Arizona
U.S.A.