Complaint Review: MWI Connections

This company charged my Discover Card for $96.00 in March. Unfortunately, I did not notice it until September. I called the company and they said it was a charge for membership after a "free" trail that we accepted when we bought something from SkyMall.

We did not agree to the membership and never received anything from this company explaining or offering their "services".

They agreed to credit my account, but a prorated amount of $33.70 was all that was applied. I called again and they said that was all they could do.

Even though it is past the legal time period, I have written Discover and suggested they may want to look into this compamy to see if they should continue doing business with them. I also wrote SkyMall. I will update if I get any responses.

This is one outfit that should be shut down. I believe the credit card companies also bear some responsibility when the continue to do business with companies that have high complaint and return histories, as this company obviously does. With class action suits starting up, they will probably close down and re-appear as another company.

Richard
Seguin, Texas
U.S.A.