MWI Connections Double charged. Refunded once. Lost name in system. Year later charged again. Now waiting. Internet
Ordered magazines from another shady outfit CMS, who sold my credit card info to MWI Connections. Found a charge for 99.95 on my bill with their number and called to have them cancel it. Was assured it would be removed. Month later credit was received on my bill but a day later was charged a second time for 99.95.
Called back again and they tell me I have already canceled my account and am not in their system. Fine then take the second charge off my credit card. Was assured I was not a member and that to wait another month to see if it would clear up.
Tried calling when the charge never disappeared and finally gave up. Now a year later they billed me again for 99.95. I called this morning went through the whole discussion of how I do not show in their system and when they did a search on my phone number I magically showed up under the same name they said wasn't a member.
Been assured the charge will be removed again and have another set of confirmation codes.
Just waiting to see if they credit and double charge me again.
Richard
Danbury, Connecticut
4 Updates & Rebuttals
anti
nyc,New York,
Richard, let me assure you they WILL charge you again.
#5Consumer Suggestion
Tue, June 18, 2002
A complaint to the Nebraska Attorney General/CT Attorney General and FTC can help to refresh their memory if they "forget" again your cancellation. Otherwise the only thing that can help: change your cc number!!
web addresses for the complains:
http://www.consumer.gov/sentinel/
http://www.ago.state.ne.us/
consumer_protection/complaint_form.
html
http://www.cslib.org/attygenl/
mainlinks/tabindex3.htm
The offical names/addresses of MWI:
MEMBERWORKS,INCORPORATED
9500 West Dodge Rd
Omaha, NE 68114
MEMBERWORKS,INCORPORATED
9 West Broad street
Stamford, CT. 06902
(many more)
anti
nyc,New York,
Richard, let me assure you they WILL charge you again.
#5Consumer Suggestion
Tue, June 18, 2002
A complaint to the Nebraska Attorney General/CT Attorney General and FTC can help to refresh their memory if they "forget" again your cancellation. Otherwise the only thing that can help: change your cc number!!
web addresses for the complains:
http://www.consumer.gov/sentinel/
http://www.ago.state.ne.us/
consumer_protection/complaint_form.
html
http://www.cslib.org/attygenl/
mainlinks/tabindex3.htm
The offical names/addresses of MWI:
MEMBERWORKS,INCORPORATED
9500 West Dodge Rd
Omaha, NE 68114
MEMBERWORKS,INCORPORATED
9 West Broad street
Stamford, CT. 06902
(many more)
anti
nyc,New York,
Richard, let me assure you they WILL charge you again.
#5Consumer Suggestion
Tue, June 18, 2002
A complaint to the Nebraska Attorney General/CT Attorney General and FTC can help to refresh their memory if they "forget" again your cancellation. Otherwise the only thing that can help: change your cc number!!
web addresses for the complains:
http://www.consumer.gov/sentinel/
http://www.ago.state.ne.us/
consumer_protection/complaint_form.
html
http://www.cslib.org/attygenl/
mainlinks/tabindex3.htm
The offical names/addresses of MWI:
MEMBERWORKS,INCORPORATED
9500 West Dodge Rd
Omaha, NE 68114
MEMBERWORKS,INCORPORATED
9 West Broad street
Stamford, CT. 06902
(many more)
anti
nyc,New York,
Richard, let me assure you they WILL charge you again.
#5Consumer Suggestion
Tue, June 18, 2002
A complaint to the Nebraska Attorney General/CT Attorney General and FTC can help to refresh their memory if they "forget" again your cancellation. Otherwise the only thing that can help: change your cc number!!
web addresses for the complains:
http://www.consumer.gov/sentinel/
http://www.ago.state.ne.us/
consumer_protection/complaint_form.
html
http://www.cslib.org/attygenl/
mainlinks/tabindex3.htm
The offical names/addresses of MWI:
MEMBERWORKS,INCORPORATED
9500 West Dodge Rd
Omaha, NE 68114
MEMBERWORKS,INCORPORATED
9 West Broad street
Stamford, CT. 06902
(many more)