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  • Report:  #76274

Complaint Review: MWI*CONNECTIONS - MEMBERWORKS

MWI*CONNECTIONS, MEMBERWORKS UNAUTHORIZED CHARGES, FRAUDULANT COMPANY Omaha Nebraska

  • Reported By:
    Chicago Illinois
  • Submitted:
    Wed, December 31, 2003
  • Updated:
    Wed, December 31, 2003
  • MWI*CONNECTIONS - MEMBERWORKS
    9500 W Dodge Rd, Omaha NE 68114
    Omaha, Nebraska
    U.S.A.
  • Phone:
    800-568-2386
  • Category:

I noticed a charge on my credit card back in November 2003 for $1.85 and called the 1-800 number my credit card company gave me to dispute this charge. I was told that I had signed up for some sort of subscription service to a magazine and this was for the shipping. I wasn't quite sure what he was talking about, but he told me that the charge would be reversed and I would no longer be billed by this company. At that point, I didn't really care because the charge was so little. Little had I known that I had to tell him to cancel my membership at that time, or else pay the membership fee of %149.95 next month. This was never stated, and was shocked to find them again on my statement.

Christmas Eve, 12/24/03 a charge for $149.95 appears on my credit card statement online. I immediately call my bank, get the 1-800 number again and call their customer service. I noticed that alot of people are seeing this charge around christmas time in the hopes of the charge going through unnoticed.

I could not get an answer from them as to what their company was exactly, but I was told that I had subscribed through an infomercial purchase. I never purchased an item from an infomercial, and demanded a refund.
I had to be transfered to a supervisor on duty, who tried to tell me that I had indeed authorized this charge. I have never heard of this company before and would remember authorizing such a big charge.

Both times in dealing with this company, they played a guessing game with me as to what I had purchased that maybe I had agreed to this membership. I found it funny that they could not tell me what I had indeed purchased that transfered me to their company. I would think they would have this information had it been a legitimate charge authorized by me. The fact that they did not, proves they stole my credit card information and ran an unauthorized charge.

I still have not received my refund and will be contacting my local BBB, FBI and FTC office after the holidays!

Marty
Chicago, Illinois
U.S.A.

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