Complaint Review: MWI*CONNECTIONS

Upon reviewing my Bank One, Master Card, account activity listing; I noticed that I had been billed $139.95. Luckily, a contact telephone number was listed alongside the billing company. Here are the name and supposed purpose of the company:

MWI*CONNECTIONS (Services and Merchandise)

I called both the company and Bank One (since I did not trust the company) to complain about this charge. MWI Connections finally agreed to credit my account after trying to sell me on their services, value, bargains, etc. They were so vague that I still have no idea what they were really offering.

The bottom line is that I had never authorized them to bill my account, and they did it without my knowledge. I guess the thing that is really outrageous to me is that they are undoubtedly getting away with this in many cases where people do not bother to carefully check the itemized billing on their credit card statements. I cannot understand how they can do this and get away with it. It seems like a scam to me.

Keith
San Antonio, Texas
U.S.A.