Complaint Review: MWI Financial Services / Memberworks

This company withdrew 109.95 from our Visa checkcard without our permission. Thanks to them, we had an overdraft. The bank naturally charged us 29.95 for the overdraft charge. That brought us to a total of 139.90 in the negitive thanks to MWI.

Then to make matters even worse. The two checks that we wrote just the same time MWI withdrew from our account(we did not know about MWI at the time)also bounced. So we were charged for an overdraft fee again twice. All because of this company. We would of had the money in the bank to pay our bills.

The customer service rep I spoke with said that we would get our 109.95 back. As for my 29.95, I had to fax them a copy of my bank statement showing the overdraft charge. Just I do this, I get home and find the overdraft notice for the other two checks.

Thanks to this company, we are way in debt now. Even if we get the 139.90 back, we are STILL in the hole.

ALL THANKS TO MWI*Financial Services - Memberworks.....

Matthew and Robin
Arlington, Texas