Complaint Review: MWI Galleria USA

I am a college student who doesn't have very much money. One day I recieved my bank statement and a notice that my account was overdrawn. I didn't know how this was possible since i am very careful with my money. MWI galleria USA had charged me $139.95 without my knowledge. I had never heard of this company before and certainly never gave them my debit card number. Because my account was overdrawn I have a $25 dollar charge which my bank won't cover.

When I called the 1800 number I got a man who could hardly speak english at all, and he was very rude to me. I asked about 10 times to talk to a manager and was refused. This all happened on a saterday morning and nothing could be done about it until monday obveously. I am now supposedly getting my money refunded back to my account(which takes 5-7 bus. days!) but what am i supposed to do for cash until then, and I am expected to pay this 25 dollar charge that isn't even my fault.

I have no idea what to do, I know that all this is wrong but I feel like I have no power over this. This whole ordeal seems to be way out of hand, and I am out of my own money which was STOLEN from me and I am certainly entitled to.

Rachel
Elmira, New York
U.S.A.