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Mwi Homeworks MWI Homworks PLUS!! Ripoff, get your personal info and charge you without permission. Internet
Supposedly when I was on the internet, MWI says that if you look at any free store store gift cards you are automatically enrolled in this program. Now how they got my charge card info is beyond me but when they charged my account I had little funds in it so it caused an overdraft fee of $30 now that on top, of what they charged me is insane. I called them and they told me to fax the info as I am sure they have told others and it will be investigated says Robert from MWI.... I guess we'll see what happens next.
Jason
harpursville, New York
U.S.A.
1 Updates & Rebuttals
Frances
Monroe,North Carolina,
U.S.A.
Unauthorized Charge for Membership!!!
#2Consumer Comment
Wed, October 22, 2003
On October 20, 2003 I was watching TV and saw an infomercial on CD's being advertised as FREE all you have to pay is $6.95 shipping/handling. They
claimed they were having to get rid of these to make room for newer versions. First of all, this
is NOT as advertised and I feel very strongly they are not only misleading people, but false advertising which I definitely learned later!! However, as if this isn't enough, I called the number and when a male answered he IMMEDIATELY asked me for my personal information, name, address, phone number (ph.# I do not give out)and my means of payment and credit card information. Upon giving this he started telling me about the product and that it was for a 14day trial period and that is when I STOPPED him immediately asking him were these CD's not FREE? He said, "NO, they are not". I told him this is not how it sounded during the advertisement and that I was not interested in the product nor the offer what so ever and to disregard my call and not to charge on my visa. I specifically asked that he NOT CHARGE on my Visa Card as I know how many marketing companies work. They say if you give your credit card number to them that in essence you are giving them permission to charge on it and that is absolutely false. This has come around mostly with the Trial Offers for 30 day complaints where people take the trial period and do not call back to cancel therefore they are charged the full yearly amount of membership after the 30 days and the Co. uses what I just said as their defense plus you've signed a discalimer as well on the site. However, in this particular case, it is absolutely different. I did not want the product therefore I did not agree to a Trail Offer what so ever nor did I sign my name or accept through a disclaimer that I wanted the offer and should have not been charged anything!!!! All of a sudden I pulled up my banking statement via the internet the next day, Oct.21st and not only found a charge for membership, but it was for $9.95 and not even the $6.95 which was advertised on the infomercial, which was a double unauthorized charge. NEVER give your information personal, credit card, address first before asking what the deal is. This Company is listed as WMI but also has a web address as dealpass.com and refers to it as such when you call the number I have listed below. Upon calling back and explaining this to a guy, I have the name of people I spoke with, telling him what had happened right off, he comes back trying to make me see the benefits of using this
memebership. I told him I DID NOT want the memebership, I NEVER Wanted It, I DID NOT Ask for the Membership and this charge was fraudulent due to me telling the first person EXACTLY this and requesting my credit card information not to be used and he blantently disregarded my wishes and not only charged on my credit card, but went a step further in charging a fee that was NOT the fee advertised on the television infomercial. So until I looked at my bank statement, I didn't even know about the $9.95 that was actually charged. When I asked this male giving me the credit what was the $9.95 for, he told me it was for the actual membership charge. Then he put me on hold after telling me he would credit my card and never came back on the phone and the phone line finally diconnected which upset me because I didn't know if he corrected the issue at hand or not. So upon calling back and intering in my phone number, which you have to, the recording advised me that my membership was cancelled and would be completed in the next 2 to 3 business days and to allow at least 2 statement cycles for this refund to show up. I got my credit initiated, but I still have to keep checking to make sure it goes through all the way. This companies phone number is 1-877-444-7526 just in case you need it. Their hours are M-F 6a-11p, Sat. 6a-5p Central Time. Even at this I still had unauthorized charges made to my account just that easily which is a Very Serious matter and would be more than happy to be part and witness to what they performed on me that I deem illegal as well as fraudulent to peoples banking/charge accounts!!!! And their advertising is very misleading as well as false as I see it. There needs to be some action on this to teach these people they just cannot use your financial information anyway they Darn well please!! This is not different in my book than someone stealing your information and charging on it which is considered Fraud and a Felony. I am for us getting together to initate a lawsuit to make it happen and for them to feel this in their pocket books and to make it more public. Also, I truly feel that these so call "Trail Period Offers" need to be just for that time and that time only and without giving a charge card. If you give a charge card, it should be up to the telemarketing company or marketing/sales dept.of the company directly involved to recontact you to see if you wish to continue your membership and not put it on the consumer who they count on forgetting by being busy and not thinking about it until it is too late! There needs to be a law implimented like the NO CALL LIST for telemrktg. companies now to stop these actions. That is EXACTLY why they give you 15 and 30 day Trials, definitely 30 days for a Trial Period because THEY COUNT ON THIS AMOUNT OF TIME TO HELP YOU FORGET THAT YOU DID THIS KNOWING WHAT THEY OFFER IS NOT USED THAT OFTEN TO HELP REMIND YOU OF IT. This is all fore thought ladies and gentlemen and don't think for one measly moment it isn't!! This is the way they make their money you guys and you have to ask yourself at time is it worth all that?!!! Get the one time offer if offered and pay for it and that is it, especially where credit reports are involved. These people that offer you the extra's on a website are often more than not "NOT" Affiliated with the
actual company's website in which you are visiting at the time, so when you call back that particular company, be it credit or other wise, they tell you something like, "Oh, that is a Third Party Company and you will have to contact them"! So, from here on out, just STOP, THINK about what you are visiting and if you really need it first off, then if you would even use it on down the road before jumping into it because it sounds good and give some fore thought to it all before making what will be a terrible mistake more times than not on down the road!!!PLEASE, think about it!!! You will find most of the time you will just pass on it and later when you think about it, you will tell yourself, "Boy am I glad I didn't take advantage of that offer"!!! You will, I have. It's just that in my case here, I tried to head it off after finding out it was not what I thought or what they were leading people to think it was and because someone thought they would be wise and take the chance in charging me anyway thinking they would get away with it and help them in their marks for signing on someone which helps them in their bonus'with some marketing companies. They caused me time and trouble of getting this straigtened out and should have to pay for it. Our time is just as valuable as their's!! That is why I hope I can be of help if and when they are sued!!Matter a fact, I believe I haver a Very Good Case here and chance of having a Tremendous Influence upon this situation with this company and companies alike. CALL ME!!! I"M READY!!!