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  • Report:  #690537

Complaint Review: My Computer Works

My Computer Works Took my $200, told me my computers hard drive had crashed and to replace it. Took it to a local repairman and he's fixing it. Why couldn't they just fix it. Scottsdale, Arizona

  • Reported By:
    Kay — Park Hills Missouri United States of America
  • Submitted:
    Fri, February 04, 2011
  • Updated:
    Mon, February 07, 2011

They took my $200.00 and told me my laptops hard drive had crashed, unrepairable. I needed to buy a new one.

Took it to a local repairman to get my pictures off of it and put them on an external hard drive.

He told me he can repair it andhe's charging me only $40.00.

WHY DIDN'T THEY JUST FIX IT?????

1 Updates & Rebuttals


Matt Bauer

United States of America

Please contact me

#2REBUTTAL Owner of company

Mon, February 07, 2011

This is Matt Bauer, Customer Service Manager for My Computer Works.
Please contact me at 877-629-6972. I would like to address your concerns and see what I can do to earn back your confidence in our service.

Sincerely,
Matt

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