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My Creative Brands domain agency SPAM Email from multiple domain names Internet
I receive multiple emails on a clients account every week from a company claiming to have domain names to sell. These emails get blacklisted but they keep changing the domain name the emails are coming from. I've filed spam reports as well with the registrar but that has gotten me nowhere.
Examples of the domain names used for the emails:
cathy@mcbwords.com
david@mcbtraffic.com
edward@mcbsearchnames.com
david@mcbsearchnames.com
david@mcbsearchdomains.com
edward@mcbresellers.com
edward@mcbnotifications.com
edward@mcbnotification.com
edward@mcbnamesforsale.com
david@mcbnameservices.com
david@mcbnameservice.com
edward@mcbnamesellers.com
edward@mcbnamesales.com
edward@mcbnamesale.com
edward@mcbnameresellers.com
edward@mcbnamenotices.com
david@mcbnameincubator.com
david@mcbnameexchange.com
david@mcbnamecorp.com
edward@mcbkeywordsearch.com
edward@mcbdomainsales.com
david@mcbdomainmarketing.com
david@mcbdomainclub.com
edward@mcbdiscountdomains.com
david@mcbcompany.com
david@mcbbrands.com
edward@mcbagency.com
David@mcbnameemails.com
The domains are all identical to mcb.tv with the same phone number and layout. From an outside erspective they appear to be identical.
The emails all pretty much the same and here is an example (Some use the name David Aaron):
Hello,
My name is Edward Lawrence and I am a Business Development Manager for MCB, a domain name wholesaler. We are offering the keyword-rich domain name DisabilityAttorneyNYC.com for the onetime price of $225.
If properly optimized, this domain can pay for itself many times over with the leads it creates when somebody searches on Google for the term "Disability Attorney NYC".
Only one party can own this strategic domain name. This domain will be sold to the first party that completes the sale. We transfer ownership of the domain before payment is due.
See the great things our customers are saying about us on the testimonial section of our website.
Please email or contact us by phone at 800-521-NAME (6263) to purchase this domain or to find out how this domain can help your business.
Kind regards,
Edward Lawrence
Business Development Manager
MCB
P.O.BOX 1061
Alhambra, CA 91802
800-521-NAME (6263)
Note: The offer to sell this domain is subject to change. Thank you for your time and consideration.
IT IS MY OPINION THAT THIS COMPANY EMPLOYS VERY SHADY AND POSSIBLY ILLEGAL BUSINESS TACTICS TO DRAW IN NEW BUSINESS.
2 Updates & Rebuttals
John
Hauppauge,New York,
Reply to Rebuttal
#3Author of original report
Mon, July 07, 2014
Thank you for responding to my complaint. I would like to make a few things clear. Everything that I presented as a fact, is factual to the best of my knowlege. For purposes of clarification:
(1) I have no first hand or second hand knowlege of the quality of services provided by My Creative Brands. (My complaint is strictly limited to the email marketing practices of this company) The information in my report comes from the receipt of emails only.
(2) My client never opted-in to receive any emails from My Creative Brands. (Let alone emails from 15+ domains associated with the brand. This makes it very hard to block/filter these unsolicited emails.)
(3) My client has no prior business dealings or relationship with My Creative Brands. (A prior business relationship is one of the exceptions to opt-in requirements of can-spam)
(3) When an email is blocked or reported as spam you should be using a commercial email service provider that will automatically remove the receipent from your master list. I do not click unsubscribe or other links from companies that I have not given permission to email me. (To prevent malware/viruses)
(4) I am a marketing professional and changing domain names like you change shoes for the purposes of sending email is not a good practice. There are better ways to track emails. Some examples are landing pages or a tracking phone number. Links within an email can also be made trackable.
(5) The content of the emails that is sent is practically identical and sent at a very high frequency. Receiving multiple emails in a week is a common occurence.
I have attempted to unsubscribe using your link. Hopefully I receive no further correspondence from MCB.
MCB
Alhambra,California,
John, Please Contact Me
#3REBUTTAL Owner of company
Sun, July 06, 2014
I am the owner of this company and I take these false accusations very seriously. We own thousands of domain names and have thousands of satisfied customers since 2010, many of them repeat buyers who highly recommend us and leave testimonials on our webiste. Most importantly, we transfer ownership of our domains before any payment is required so our customers feel safe and secure in the transaction.
We use multiple email addresses to market our domains for the purpose of tracking our results, a common practice used by marketers of products and services. In compliance with the CAN-SPAM Act of 2003, we immediately unsubscribe any party from receiving emails as requested via a unsubscribe link on every email we send. Once a party is unsubscribed, they will never receive a message from us again, no matter what email address we use past, present or future. If a party contacts us and asks to be unsubscribed, we do so immediately. We can also unsubscribe an entire domain per request, ensuring that no one at that domain will ever be contacted. We even provide space on our unsubscribe form for a party to unsubscribe multiple domains, or a domain other than the one to which a specific email was sent. Or, that party can contact us by email or phone, identifying which domains they want blocked, and we will comply immediately. If a party does not unsubscribe via the link in the email, or does not make an effort to contact us, there is nothing we can do.
We take our customer service very seriously. I invite this complainant to contact me directly to provide me with any email addresses or domains they want blocked, and I will ensure they are never contacted again. I can also connect this or any other party to numerous attorneys nationwide who avail themselves of our services on a regular basis. They will attest to the fact that our services are valuable and our business practices are completely legitimate. I look forward to bringing a resolution to this matter.