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  • Report:  #1200011

Complaint Review: My Diva's Closet

My Diva's Closet Never sent order out, did not respond to emails and calls regarding this, then sent out the wrong order and again did not respond to my emails and calls during their specified business hours but certainly had the time to immediately remove my FB post regarding this matter, THREE TIMES! Cerritos, California Internet

  • Reported By:
    ShoppingEmpress — Upland California
  • Submitted:
    Wed, January 07, 2015
  • Updated:
    Wed, January 07, 2015

This place is the WORST! I mean, yeah, for the price, I don't expect WORLD CLASS SERVICE, but I do expect common courtesy and basic follow up when my order, placed in good faith, has still not been shipped out 15 days later. I also, forgive me for my ridiculous belief in customer service, expect that when I initiate a polite follow up, that the response actually fits the complaint. Oh yes, it would be nice if that response (which did not fit my complaint or apologize on ANY level) were written by someone with a command of the English language that ranks above a first grader. Alas, neither. DO NOT DO BUSINESS WITH THIS GHETTO OPERATION! They give online retail a very bad name.

By the way, most reviews I write of give in person are positive. That is my nature. However, I really should have looked at this site (and now I see SEVERAL others) prior to giving them my business.

WORST STORE EVER!!!!!

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