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  • Report:  #1495892

Complaint Review: My EyeLab

My EyeLab They did eye exam and make eye glasses 2 times incorrectly, Offered no repair or refund San Antonio Texas

  • Reported By:
    Dan — San Antonio Texas United States
  • Submitted:
    Tue, June 02, 2020
  • Updated:
    Tue, June 02, 2020

My wife had prescription and glasses done at Eyelab  @ SE Military Drive and Base City San Antonio TX. Evidently the glass maker or the prescription was wrong 2 times. The last time they remade glasses my wife on Friday told them its not right they said take home and see if it gets better.

Tuesday today she goes back and says there not right distance images like 15 feet away look small.   She tells my wife take your glasses and go. She refused and we left without merchandise. No resolution and no refund out $351.50. VERY VERY poor customer service reflects badly on entire EYE LAB corporation.  

I just found out EyeLab corporation has a F rating in with BBB

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