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  • Report:  #1495775

Complaint Review: My ID Protect USA

My ID Protect USA Used the pretense of possibly winnind an award and only charging shipping fee. Then without warning, falsly chaged me membership fees. 74 Brick Blvd NJ

  • Reported By:
    Alfred — Scottsdale Arizona United States
  • Submitted:
    Fri, May 29, 2020
  • Updated:
    Fri, May 29, 2020

I received an email from My ID Protect USA information me that I may have won an award, if I gave them $1.90 for shipping. I paid them with my debit card and thirty days later my checking account was charged $27.85 for membership in their organization. I called the company. When I quested the representative about this charge, she hung up on me. I did not use any abusive language because you don't get anywhere when you are rude.

I googled the name on the bank charge and came up with their website. I got the email address and sent them an email cancelling this membership (which I was unable to on the phone because the rep hung up on me) and complained about the rudeness of their rep.

I disputed this charge with my bank and it has been refunded and they will investigate.

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