Print the value of index0
  • Report:  #455459

Complaint Review: My Info Guard

My Info Guard - I noticed the charge of $12.95 on my Verizon bill when I was checking to see why it was running so high. I have no idea who they are and did not authorize them to charge my telephone bill. Internet

  • Reported By:
    Kouts Indiana
  • Submitted:
    Tue, May 26, 2009
  • Updated:
    Fri, June 05, 2009

My Verizon bill is paid by draft on the internet. I do not get a paper bill each month. I did, however, notice that my Verizon bill was higher than it should be, so I called them. They told me that I have been paying my info guard an amount of $12.95 each month since July of 2008. I did not authorize this charge and am not familiar with the company or what they do.

I called Info Guard today and they said they could credit me for 3 months, and in order to get credit for the other 8 months, I would have to write you a letter.

My confirmation number is (((REDACTED))).

My telephone number is (((REDACTED))).

My name is (((REDACTED)))

Please let me know something ASAP.

Thank you.

Elizabeth

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Kouts, Indiana
U.S.A.

1 Updates & Rebuttals


Elizabeth daniel

Kouts,
Indiana,
U.S.A.

My Info Guard

#2Author of original report

Fri, June 05, 2009

Please confirm that you have received my complaint and give me an update. I still see no credit on my account as they promised

Respond to this Report!