Complaint Review: MY IPRODUCTS IMAIL

Back in March 2007, I've inquired my local phone company to remove the charges that were on my bill, which I NEVER signed up for! They advised me to phone the scammers (MY IPRODUCTS IMAIL) to request it be removed. I did, and upon speaking to a representative, they assured me that it would take 2 billing cycles to be removed from my phone bill.

It is now the end of July 2007 and it's still on my phone bill! I called my local phone service again, and they show that I phoned and inquired about it and suggested me to phone them back, which I did. Now, the scammers have gotten a bit smarter and installed some automated response suggesting to press 1 on my touch-tone key-pad, which only brings me back to the beginning of their automated phone prompt! It's just a never-ending circle that NEVER will take you any where but to the beginning of their auto phone response! I mean, why would I want an answering service when my own phone company already provides that if I so choose it?!

HELP! I WANT MY MONEY BACK!

Let's sum it up, shall we? $14.95 X 4 months = $59.80 (and counting...). That's not including the 'Surcharges, Government and Tax' fees. Had these people removed this bogus charge of $14.95 the tax on my local phone service wouldn't be as much as it would be! That isn't much, but it does add up!

Jma1117
SAN FRANCISCO, California
U.S.A.