Complaint Review: My Vapor Store

 Tried this company this year because of all the rave reviews from people on the east coast. They sell electronic cigarette products and accessories. My first order's shipment was delayed about a week and a half in "processing" status after payment was given. I contacted customer service and she informed me they forgot to ship it. At least she was honest, everybody gets one redo in my book. Now, I figured I'd give them another shot because their online store has a great selection. This one got shipped out in a reasonable amount of time. When I opened the package, only one of the two products I paid for was inside. I checked to see if the packing slip showed a backorder situation, no; it clearly indicated both items were paid for and shipped. Bottom line, if I wouldn't have said anything to the company I guarantee nothing would've been done. I'm still waiting on a reply for the latest screw up. So my conclusion is this company doesn't double check anything when it comes to packaging and shipping. Either that or the people who ship packages are ESL and can't help it. I will try to find a better store online who is a little more customer service based.