Complaint Review: Conn's

The repair person said that the couch could not be repaired and had to be replaced. Conn repair company said they gave us a store of $899 credit we went to the store and picked out a new couch different from the old one for the same $899 that was given a credit to us due to poor quality workmanship on the old couch. and they made us write a new contract we had made $816 into our account paid up for those several months at that time after writing the contract that they made a sign we lost $816 they said because we signed a new contract we lost the 816 I asked them in the store when we signed the contract if we wouldn't receive that money back into our contract they said we would we never did I've been fighting with them for months about getting it back into our account and I keep telling her all kinds of runarounds and there's nothing they can do about or do about it thank you Nancy /bryon daly Supervisors in for sales people in Conn in Greenville South Carolina

 We bought four pieces of furniture from Conn's in Greenville South Carolina are couch broke after a few months they came out to try to fix it.the repair person said it could not be repaired they gave me store credit. we picked out a better couch due to poor manufacturing and quality of the first couch they made us write a new contract to replace the couch that was broken at this point we lost $816 that we paid into the acc we called the credit department at Conn they said we lost it was nothing they can do about it we paid interest into 8 months we paid into it when I asked them in the store where did my payment go they said it would enter the new contract the original contract it was never done that way they do nothing but lie to me watch out what be care be careful dealing with Conn's. Thank you. bryon