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  • Report:  #1152726

Complaint Review: MyComputerCareer.com

MyComputerCareer REVIEW: Customer Satisfaction Commitment: MyComputerCareer.com is dedicated to customer satisfaction. A nationally accredited career school, My Computer Career complies with exacting standards, requirements & submits to periodic audits by accrediting board (ACCET), the US Department of Education, & state regulatory agencies. These regulatory standards cover every facet of school’s admissions, education, career placement, & administrative practices, assure students that institution is being properly, legally, & effectively operated. MyComputerCareer encourages student feedback through an open-door policy by all staff members, & a direct “hotline” to the company President. Student evaluations of individual classes are routinely solicited. Most importantly, MyComputerCareer’s documented, audited results show that since accreditation or campus acquisition, MyComputerCareer has routinely met or exceeded completion & placement standards.


*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service – MyComputerCareer pledges to always resolve any issues, feel safe, confident & secure when doing business with MyComputerCareer. MyComputerCareer recognized by Ripoff Report Verified™ as a safe business service.

  • Reported By:
    elwayfan — Mebane North Carolina
  • Submitted:
    Fri, June 06, 2014
  • Updated:
    Fri, September 26, 2014

I just read five reports filed against MyComputerCareer.com, and they read exactly like my experience with this fraudulent "educational institution".  I went to the school for their presentationand was herded with others after the show to computer terminals to apply for financial aid, without agreeing to enroll. Once accepted for aid, I met with them again and asked several questions.  I wanted to pursue software testing and development since I had experience with it. I was promised that they would indeed touch on this. I wasn't aware that this was the only touching that would be done! I began classes and immediately found the instruction to be sorely lacking, the instructors spending more time outside smoking than with the class, and given "hands-on" labs that included no hands-on instruction whatsoever. We were given lists of instructions and told to follow them on a virtual software, were given no further instruction, did not receive answers to questions or assistance when requested, and soon fell behind. We were told not to worry and just concentrate on memorizing what was needed to pass certification exams. We did not actually learn the things we were memorizing and had absolutely no hands-on training and did not understand what we were doing. The instructors were asked to stop smoking and soon picked up e-cigarettes which they smoked in class while eating and talking amongst themselves.

We were given evaluations to complete and the owner started a "Dear Tony" where we could contact him directly with any complaints. Almost our entire class filed complaints with him and completed bad evaluations. The instructors were then fired mid-way through our course. For several weeks we had a management person from TX stand in our class and teach us totally different information in a totally different format, which put us further behind. We eventually got a new instructor who instituted yet again another different format. He was demeaning, cracked unethical, immoral jokes, and was downright mean to certain students who did not understand anything and constantly asked for help. The owner came to visit our location to asked us what we wanted from our complaints. I was given the option to take some courses over but no extension on graduation or the start of my payments for financial aid. The owner went so far as to threaten that if I dared complain and use his name or the school's that he would sue me for libel. A fellow student was given the option to start classes over since she had not received any certifications and didn't know enough to sit for any of the exams, after asking for her money back and being forgotten. She tried hard but the new instructor also treated her like a pariah and did not help her at all. So she quit and hired an attorney, however, couldn't afford to go through with any action. She had to sell her home, and now works as a daycare assistant.

I myself am unemployed, having flunked several pre-employment tests for the most basic help desk positions paying $8-12/hr when I had made $23/hr in my last administrative position. Since I took over a year off for school and certification tests (of which I passed 5) I cannot even get an administrative position because I am 50ish and the economy is still rock bottom. Kids graduating college with a four-year degree are taking admin positions at half what I was making and younger employees seem to be more desirable rathern than someone with 30 years admin experience. My loans payments for school are due to start next month and I cannot pay them. My husband and I receive assistance from HUD for our mortgage and my children and I receive charity care from a local hospital. We are attempting to sell our home, but again thanks to the economy are finding it impossible to do so.

MyComputerCareer.com has destroyed my life and those of others that attended classes with me. One veteran who wasted his GI bill on the school ended up in psychiatric counseling after this fiasco. This place should be put out of business for preying on veterans and those down on their luck, promising them the world, and not coming through on any of their promises. The lifetime career assistance is a joke with a director who can't even spell or ,write posting jobs that can be found out on Indeed.com and sending numerous students to apply for a single job. She missed appointments with me and was of absolutely no assistance. I am sick over what was done to me and would sue them for everything they have if only I had any money. The owner knows most people don't have the money and he can take advantage all he wants. He is a liar, a mean nasty man, and has no business owning a school that does this to people.  "Dear Tony" - you ruined my life!

1 Updates & Rebuttals


frank

oxford,
North Carolina,

True

#2Consumer Comment

Mon, July 14, 2014

Everything this lady says is true.

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