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  • Report:  #110278

Complaint Review: MyDietPatches.com (Debbie Customer Service Mgr Lambert - Cust.serv.Rep)

MyDietPatches.com (Debbie, Customer Service Mgr, Lambert -Cust. serv. Rep) Ripoff - 3-Week Trial - $169.95 withdrawn in less than 2 Tinley Park IL

  • Reported By:
    Fraser Michigan
  • Submitted:
    Mon, September 27, 2004
  • Updated:
    Mon, September 27, 2004
  • MyDietPatches.com (Debbie, Customer Service Mgr, Lambert - Cust.serv.Rep)
    15941 S. Harlem #126, Tinley Park, IL 60477
    Nationwide
    U.S.A.
  • Phone:
    800-901-1182
  • Category:

Because their ad did not make it clear if patches could be used by Diabetics, I ordered the free trial package. When it arrived - finally - the recipient was urged to try the product for 3 weeks.

I made the appointment with my doctor within two weeks of package delivery. If she said not to use the patches, I would cancel any further deliveries from MyDietPatches. The doctor said "No", and even the instructions said "NO".

Before I could contact the supplier, I accidentally (and what a mess my life would have been - my health insurance COBRA would have been cancelled because my check would have bounced for NSF!) discovered a deduction for $169.95 by Diet Products.

Their customer service rep informed me that he would cancel my account (and did so, sending an email confirmation), but stated I would have to wait for the delivery and then send back, before receiving my refund.

It cost me $13.65 to send a trackable Express Mail package to Tinley Park, but will probably be worth it, if the other reports represent an accurate picture of these people.

Last free sample I ever order! and oh, yeah - don't EVER order a laptop from a company in Romania.

K.E.
Southeastern, Michigan
U.S.A.

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