MyDV.co.uk Parading as UK company to dupe customers to buy goods they do not have in stock and take $ dollars from credit card before supplying Massachusetts Massachusetts
i placed an order with what I though was a british company on line for GBP169.95 only to find that my credit card has had $292.31 taken at an exchange rate of $1.69 so the difference is only about 3 but I did not agree to the payment being made in $ and to cap it all they have emailed me to say that delivery will be at least 2 weeks and as they have individual orders for 100 - 400 units coming in I probably wouldn't get it elsewhere. I have asked them to cancel my order about 4 times now and do not get a reply I have tried their 24hr online helpline which seems 'offline' and tried ringing but their bogus UK telephone number is a redirect which is answered with a recoreded message stating message box is full. If this company is legit why is it masquerading as UK based and taking money for orders it cannot fulfil
Geraldine
Herne Bay
United Kingdom
3 Updates & Rebuttals
John
Chandler,Arizona,
U.S.A.
Mydv
#4Consumer Comment
Mon, January 16, 2006
You're all out of luck. The Massachusetts Attorney Generals Office has shut them down with an emergency order. While there may be sanctions against the owners it is doubtful any of you will ever receive your money
Andrea
Greenford,Europe,
United Kingdom
You might still be able to get a refund
#4Consumer Suggestion
Sat, January 14, 2006
There is information and contact details for mydv on www.my-dv.co.uk not all of these numbers work but they might be worth a try also if you booked through a credit card you will be able to get your money back as if you did not recive the goods the card company has to refund your money by law check out the website stated above and go to the advice section or the who is my dv section to get all the contact details.
Wendy
Herne Bay,Europe,
United Kingdom
STILL NO REFUND AND SITE NOT THERE ANY MORE
#4Author of original report
Wed, January 11, 2006
I have still not received the the refund I was promised for cancellation on the 12/12/05 and have filed a consimer complaintwitht the Attorney Generals Office in Boston, MA. Site is not running so cannot contact MyDV anymore.